Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
How can I assign a specific role to a user in BUSY Accounting Software?
To assign a specific role to a user in BUSY by following below steps:
Step1: Logged in company with super user credential and then go to administration menu
Step2: Then click on Users option and then select modify and open the user
Step3: Here you can give any role to a particular user by enabling or disabling the feature and the save the changes
What do I do if my password suddenly stops working in the software?
If your password suddenly stops working in the software, you can try resetting your password through the password reset. follow step given below:
Step 1 : Login BUSY with admin user
Step 2 : CLick on administration
Step 3 : Users
Step 4 : CLick on modify
Step 5 : Select desire user for whom you want to reset password
Step 6 : Change password and save
Facing issue when taking backup with subuser showed you are not authorised .
Your user do not have rights to take backup therefore facing issue when taking backup with subuser. to give rights follow the steps bellow:
Step 1: Login company with Superuser
Step 2: Go to administration then users
Step 3: Select modify and select then sunuser you want to give rights for backup
Step 4: In allow data backup option mention yes and save
I have a new employee. How do I set them up with access?
In BUSY, you can create a sub user to provide access of data with relevant rights for new employee by following steps:
Step 1: Login the company with admin user credentials.
Step 2: Go to administration then click on user option
Step 3: Select the add option then create the sub user and Provide the necessary rights for same.
Step 4: Save the user account.
I'm trying to add a new user/employee. What permissions do they need?
In BUSY, you can create a sub user to provide access of data with relevant rights for new employee by following steps:
Step 1: Login the company with admin user credentials.
Step 2: Go to administration then click on user option
Step 3: Select the add option then create the sub user and Provide the necessary rights for same.
Step 4: Save the user account.
How can I enable all the features for all users in BUSY?
If you want to enable all the features for all users in a BUSY, you can follow these steps:
Step 1: Go to the Administration menu and click on the User option.
Step 2: Select the Modify option and choose the user. After opening the User Modify tab, you can provide rights by ticking in front of the feature from the menu rights.
How can i restrict subuser to take a backup of company?
You can restrict subuser to take a backup of company by following these steps:
Step 1: Open your company with superuser
Step 2: After that go to administration menu then click on users submenu
Step 3: Then open the subuser master from modify or list button
Step 4: Afterwards select allow data backup option as N to disable it after that save the user master
Is it possible to modify user settings for purchase return?
To modify user settings for purchase return, you need to follow these steps :
Step 1 : Go to administration then users
Step 2 : Click on modfiy mode and select user
Step 3 : Now go to menu rights then transactions then select purchase return and modify the rights want to give by ticking on check box and then click on save button.
How can a super user access consolidated data in BUSY?
When you create a new company, by default a Super User is created. Super User has the right to create other users, grant/deny them rights/access to various modules of BUSY. You can compare the Super User to the Administrator of the company who decides the authority, responsibility, and jobs to be given to all other employees (Other Users in our case).
How can in delete my sub user in BUSY?
To delete users from BUSY, follow these steps:
Step 1: Take the latest backup of your data before any process
Step 2: Go to Administration and select the User option
Step 3: Then select modify option after that select the user name you want to delete
Step 4: Now press the Delete button or press F8 on your keyboard to delete it permanently.