Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
How can we restrict modification in voucher once entered ?
In BUSY , we can restrict user to modify voucher once entered in data.
Please Follow the below steps for user restriction :
Step 1: Administration
Step 2: User
Step 3: Modify
Step 4: Select User
Step 5: Go to menu rights
Step 6: Expand transaction
Step 7: Expand the voucher type to be selected
Step 8: Untick on modify
Can I restrict user access to certain modules or features?
Yes you can Restrict user to access certain Features.
For giving rights to user follow these steps:
1. Go in Administration then go in user
2. Then go in modify and select user
3. Then go in Menu Right opetion which was given on right side top position
4. Then give Right accordingly
Can I remove the restrictions for specific users in BUSY?
Yes, you can remove restrictions for specific users in BUSY, you need to follow these steps :
Step 1 : Go to administration then users
Step 2 : Click on modify specifc user and select use for which you want to remove restrictions
Step 3 : Now remove restrictions and click on save button.
How can i create a second user of my company?
If you want to create a new user in BUSY please follow steps:
Step 1: Go to administration menu then click on users submenu
Step 2: Click on add button and then specify the username and password for it
Step 3: Select the other options as per the requirement and save the user.
Can't perform specific task in BUSY. Access issue. How to resolve?
To resolve an access issue in BUSY, Follow these steps :
Step 1: Open the BUSY with main/super user.
Step 2: Go to Administration menu.
Step 3: Then click on User rights.
Step 4: Select the sub user and then Super user can give rights accordingly.
How do I find specific features or menu options in BUSY?
To find specific features or menu option in BUSY then follow the steps.
Step 1. Click on the Search Menu button located on the right side at the bottom under Shortcut Keys.
Step 2. Type the name of the feature or menu you're looking for, according to your needs
How to prevent BUSY users from deleting invoices?
BUSY allows you to ristrict or provide specific rights at users level, you can ristrict sub users from deletion
Step1: Go to Administration menu, Select Users
Step 2: Open sub user in modify mode
Step 3: InTransaction menu, expand the voucher seelction uncheck the Deletion option voucher wise and save the user configuration
When i can add user for my company
You can add user for your company right after creation of company, BUSY shown an option to add authentecation user or you can add user later also. To add user follow below steps:
Step 1: Go to the Administration option
Step 2: Select Users, click Add
Step 3: Define username, password and rights
Why am I unable to print invoice?
If your user is unable to print invoice , you have to give rights to the user :
Step 1: Login company with main user
Step 2: Go to admiistration then user
Step 3: Now click on modify and mention user name
Step 4: mention yes in allow printing of documents and save
I am unable to open the Configuration menu in BUSY. What steps should I follow to access the Configuration settings?
If you are login the company with sub user login credential then it may be possible that you have no rights or permission to access the configuration menu. In this scenerio, you are going to login with the super user login credential and give rights to sub user in BUSY