Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
I need to edit some transaction details in BUSY but the edit option seems to be disabled. How can I enable editing of transactions?
Reasons for not showing edit or modify option in transaction are:
1. If you are logged in with sub user and you do not have rights to modify the transactions.
2. If the data is frozen till certain date and you are modify transaction for that transaction.
To resolve this querry you can follow below steps:
step 1: Log in with super user and go to administration menu.
Step 2: Then select users and click on modify option.
Step 3: Now from menu rights option give the relevant permission for modify voucher.
Step 4: For unfreeze data go to administration option then select utilities option.
Step 5: Under utilities option select data freezing option to unfreeze data.
I want to set up multiple user accounts with different access levels in BUSY. How can I do this?
In BUSY, we can create Mutliple User and can give rights to them as per our requirement that which masters and transaction user can add, modify, delete , view and for which reports the user can check and customize it.
Pls Follow the Below Steps for User Rights :
Step 1: Click on Administration
Step 2: Then Users
Step 3: Then Add
Step 4: Create User and Password
Step 5: On Top Right, Expand Menu Option can give rights to the user for which transaction can view, modify, delete,cancel and same for which reports he want to allow user can view.
Step 6: On Left Side, User Control - Can enable or disable option as per his requirment for user.
I need to setup multi-user access in BUSY. What are the steps to give access to multiple users?
To set up multi-user access in BUSY, follow these steps:
1. Open BUSY and log in as the admin user.
2. Go to the "User Configuration" section.
3. Click on "Create New User" to add new users.
4. Enter the required details for each user, such as username, password, and access rights.
5. Assign the appropriate access levels and roles to each user.
6. Save the user details and repeat the process for each additional user.
7. Once all users are created, they can log in with their respective credentials and access the software simultaneously.
Note: Make sure to assign the necessary access rights and permissions to each user based on their roles and responsibilities within the organization.
How do I restrict users or subusers from accessing or editing past financial years in BUSY
For restrict users or subusers from accessig or editing past financial years in BUSY you can use data freezing option. Please follow below mention steps for enable data freezing:-
Step 1:- Administration Tab
Step 2:- Utilities
Step 3:- Data freezing, Select "Fulland press "Y"
Data is freezed no entry can be modified
Futher we have user rights option to in this case you can disable option of change financial year from user subusers. Please follow below mention steps for user rights:-
Step 1:- Administration Tab
Step 2:- Users
Step 3:- Add Or Modify(if already exists)
In user rights window right hand side option show click on administration and then uncheck option change F.Y. and save when user login with his id password previous financial year will not show.
I am having trouble setting up multiple users. Can you advise how I can fix this?
In BUSY, You can create Mutliple User and can give rights to them as per our requirement that which masters and transaction user can add, modify, delete , view and for which reports the user can check and customize it.
Pls Follow the Below Steps for User Rights :
Step 1: Click on Administration
Step 2: Then Users
Step 3: Then Add
Step 4: Create User and Password
Step 5: On Top Right, Expand Menu Option can give rights to the user for which transaction can view, modify, delete,cancel and same for which reports he want to allow user can view.
Step 6: On Left Side, User Control - Can enable or disable option as per his requirment for user.
What's the process to manage user permissions in BUSY?
In BUSY, we can create Mutliple User and can give rights to them as per our requirement that which masters and transaction user can add, modify, delete , view and for which reports the user can check and customize it.
Pls Follow the Below Steps for User Rights :
Step 1: Click on Administration
Step 2: Then Users
Step 3: Then Add
Step 4: Create User and Password
Step 5: On Top Right, Expand Menu Option can give rights to the user for which transaction can view, modify, delete,cancel and same for which reports he want to allow user can view.
Step 6: On Left Side, User Control - Can enable or disable option as per his requirment for user.
. Why does BUSY restrict editing of certain vouchers?
BUSY is an accounting and financial management software used by businesses to manage their financial transactions, including vouchers. The restriction of editing certain vouchers in BUSY is a common practice in accounting software for several reasons:
Step 1 :Audit Trail Integrity: Maintaining a clear and unalterable audit trail is crucial for financial transparency and accountability.
Step 2 :Compliance: Many businesses are subject to regulatory requirements and financial reporting standards that require them to maintain accurate and unaltered financial records.
Step 3 :Fraud Prevention: Allowing unrestricted editing of vouchers can increase the risk of fraudulent activities within an organization.
Step 4 :When certain vouchers are locked from editing, it promotes accountability among users who are responsible for creating and managing financial transactions.
How to manage users, access control and opening balances in BUSY?
To Add Users and set permission in BUSY, follow these steps:
Step 1: Open your company with Super / Admin user.
Step 2: Go to the Administration tab.
Step 3: Select on "Users" option and click on the Add button.
Step 4: Type the User Name, Password and Recheck Password for the new user.
Step 5: Assign the rights and permissions for the new user according to your needs and preferences.
Step 6: Click on the Save button to create the new user.
You can enter the opening balance for your Account Master or Item Master in two ways: either when you create them or later when you modify them.
Please note that Opening Balance and Related Entries can be changed only in the Beginning F.Y.
I am getting an error that I don't have permission to send certain voucher types. What do I do?
Getting an error that don't have permission to send certain voucher types for that follow these steps
1. first you need to create series in head office
2. after that tag series with voucher series group
3. then go to the features and options under configuration
4. select enterprise tab
5. then go to the head office configuratio
6. select branch and enabled data sync option
7. also give permissions to send data, vouchers to HO
8. after that open branch system
9. then go to the features and options under configuration
10. select entereprice tab
11. then click on enable HO/BO deatils
12 and read head office configuration
13 . after read configuration you can send vouchers to head office .
What should i do if am unable to change financial year in BUSY?
If you are unable to change financial year in BUSY then it may be a possibility that you are logged in the company with sub user credential and you have no rights to change financial year and if you want to chnage financial year with sub user follow below steps:
Step1: Open company with super user login credential and then go to the administration menu
Step2: Then click on users section and then click on modify option and then open particular sub user
Step3: Now go to the menu rights option shown in the right side of the screen and click on Administration option
Step4: Then click on change financial year option and save the changes by click on save button
