Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
How can I change password of my company?
For change password of company follow the below steps:
Step 1: Go to company menu and open company from super user
Step 2: Then go to administration and select user menu
Step 3: Click on modify and select user and change password and save tab.
Is it necessary to set a super username?
No, it is not necessary to set a super username in BUSY. if If you want, you can also disable the option of user authentication required So, that while logging into the company, BUSY does not ask you for username and password.
Why am I getting an "insufficient permissions" error message when I try to add new clients or contacts in BUSY?
You are encountering "insufficient permissions" when adding clients in BUSY because you do not have the necessary user permissions to perform that action. You need to contact your administrator or someone with higher user permissions to grant you access to add clients.
I need to add a new user in BUSY What are the steps to do this?
To create a new user in BUSY you can follow below steps:
Step 1: Go to administration tab
Step 2: Then click on users option then click on add button
Step 3: specify the username and password for the user and save the configuration
Do I need a certain user access level to be able to generate the returns report?
To Restrict user for Gst e return you need to follow these steps:
Step 1: Go to Admonistration.
Step 2: Click on User and Select menu right.
Step 3: Untick on Gst Reports and save.
This features will work for gst report disappear for sub user.
The software is not allowing me to straighten or reconcile payments I have already made.
To reconcile the payment you need to manually check the payment register in BUSY.
Pls follow the below steps.
Step 1: Click on Display
Step 2: Then Accounts Book
Step 3: Then Account Register
Step 4: Then Payment register can check it
I need help with configuring user roles and access rights. How can I do that?
For configuration User Right follow these steps:
1. Go in Administration then go in user
2. Then click on add if you want to create new user otherwise click on modify for existing user
3. Select user and give right from menu right option
I have s about configuring users, roles and permissions. Who can help me with this?
If you want to configure users and roles and permission then please
follow the given steps
Step 1: Go to administratin menu.
Step 2: Then select user then add.
Step 3: Then enter the user name and password and configure the
permission fo user.
How do I know what different users like accountants or billmen are doing in BUSY?
To know what different users like accountants or billmen are doing in BUSY, you can configure user permissions and access levels in BUSY. This will allow you to control what each user can see and do in BUSY using user rights options
I am unable to access or edit my saved report formats. What should I do?
If you are unable to access or edit your saved report formats in BUSY, you should check if you have the necessary permissions to do so. If you do have the necessary permissions go to user rights and give permissions for reports.