Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry accounting
The payments are posting to the ledger as negatives instead of positives. Why is this happening?
It is likely happening because the payments are being recorded as debits instead of credits in the ledger. Double check the entries to ensure they are being recorded correctly. So check the amount entered as debit or credit.
The pending amount for a customer is not reflecting accurately in BUSY after I entered a PDC. How can I show the pending amount correctly?
for show pending amount accurately for a customer after enter PDC, then while open customer account books select include PDC entries option and open report you can see all the pending PDC entries under the books .
When I try to record a payment in BUSY, I get an error saying "invalid date." What am I doing incorrectly with the date field?
If you enter the date which is not fall in the current financial then you will get an error of Voucher date is out of range in current finacial year. So you need to correct the date.
I entered a manual receipt but the amounts are still not showing up in the voucher. What am I doing wrong?
Please clarify the below points if the amount is not showing in receipt voucher :
1. Is the amount not showing in Debit and credit columns ?
2. Is the amount not showing in dropdown of the party ?
I want to distribute the GST liabilities to different business units in BUSY. What is the process to do this?
To distribute GST liabilities to different business units in BUSY, you can follow these steps:
Step1: Can create account ledger for business units.
Step2:Then can enter journal voucher for transfering gst liability to different business units.
Is it normal for credit notes in BUSY Accounting Software to have a different voucher number than invoices?
Yes, it is normal for credit notes in BUSY to have a different voucher number than invoices.when you save the credit note voucher then you need to mention the original invoice number details in the seperate window.
How do I enter a payment received from a customer that was for invoices from multiple branches
You can receive payement from customer that was for invoices from multiple branches, when you will enter receipt entry of any customer, a separate bill reference window will open there to adjust the amount of all branches.
What should I do if I want to select a credit note made against a purchase?
If want to select a credit note made against a purchase in BUSY, you should select the GST nature type as credit note received against purchase and ensure that the credit note is applicable for the transaction.
Generating an e-invoice for job work/services showing as sale of goods in BUSY. Correcting the classification.
If you have generated an einvoice for job work or services showing as sale
of goods in BUSY and need to correct the classification you can delete the voucher
and generate the job work voucher
I want to tag the right HSN code to my inventory items. What should I do?
To tag the right HSN code in inventory master you have to
validate the hsn code after filling the hsn details but need to ensure
that validation can be possible only if BLS not expired