Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry accounting

FAQs

Why does the Credit Note Receive Against Purchase window appear in General Voucher even if it is not against purchase?

The Credit Note Receive Against Purchase window appears in journal voucher if you have selected the gst nature as credit note received against purchase. you can select as not applicable if it is a normal entry.

The outstanding amount for a customer is not reducing after I recorded a payment. What could be wrong?

If the outstanding amount for a customer is not reducing after you recorded a 
payment that means you didnt adjust the reference with the outstanding Bill
of the same party or wrongly selected a different party

What is the right way to add expenses to stock item cost through production?

Right way to add expenses to stock item cost through production enter a separate accounting voucher such as Journal or payment voucher. Production voucher only track inventory generated and consumed track not have any accounting impact

How are credit/debit notes different and how do they impact accounts payable/receivable in BUSY?

In BUSY, credit notes are issued to customers for sales returns or adjustments, while debit notes are received from suppliers for purchase returns or adjustments. Credit notes decrease accounts receivable, while debit notes increase accounts payable.

Generated invoice earlier, need to generate again if payment not made yet in BUSY?

If an invoice has already been generated in BUSY but payment has not been made yet, there is no need to generate the invoice again.when the payment will be recieved then you can enter payment voucher.

How to remove the location field requirement when generating invoices in BUSY?

To remove the location field requirement when generating invoices in BUSY, you can try the following steps:
Step1: In the transporter detail locate the location field and ensure it is filled with the necessary information.

How can I adjust a payment if there is no tax on the original invoice?

If there is no tax on the original invoice, you can adjust the payment by passing a payment voucher entry and adjust the bill by bill reference to the original invoice in the payment voucher.

I mistakenly made a GST bill instead of bill of suppy,how can I correct this?

To correct a GST bill that was mistakenly made instead of bill of suppy in BUSY Accounting software, you need to modify the  voucher and select the sale purchase type as bill of suppy.

How can I enter the payment if I have given the money to someone?

You have to enter the payment voucher.
Pls Follow the Below Steps:
Step 1: Click on Transactions
Step 2: Then Payment Voucher
Step 3: Add the Entry - DEBIT the party account and CREDIT the Cash or Bank Account.

How can I add a new account in the master section of BUSY software?

To create the customer and vendor account Master then follow the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then Add
Step 5: Then mention the required details and save it.