Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry accounting
When I make a payment voucher, which account do I credit the customer or my cash/bank account?
When making a payment voucher, you should credit your cash or bank account, not the customer's account it should be debited.
Is there an option in BUSY to mention the reason after saving debit and credit note?
Yes, in BUSY you can mention reason while saving debit and credit note in adjustment of debit note credit note window.
How is the payment amount reflected in the customer ledger when payment mode is selected?
payment amount is always reflect in customer ledger when you select payment mode either cash or bank as per your requirements
Can I add party name and voucher details in the billing and shipping details section?
You can add only party name and party details in the billing and shipping details window but not the voucher details.
Is it possible to file returns without entering the debit note number?
As per the government norms,It is not possible to file returns without entering the debit note number in BUSY Accounting software.
Where can I see that the % rate is being applied currently?.
You can see that the 12% rate is being applied currently in the voucher itself, in the form of tax details.
What should i select in the payment mode in the header while making a payment voucher?
You need to select either cash or bank account in the payment mode while making a payment voucher in BUSY.
Can I generate an e-way bill for a credit note with an item being returned?
Its depend on you, you can generate the eway bill for credit note for an item that has been returned.
Can i use the same instrument type for both RTGS and NEFT transfers?
No, you can select RTGS and NEFT instrument type in payment or receipt voucher based on the nature of transfer.
Why am I unable to see debit & credit column for payment entry?
If you are not able see debit & credit column for payment voucher then you have enabled single entry system.