Frequently Asked
Questions

Q: The voucher number shows up in reports but not the actual invoice number how can I get the invoice number to show up?

To get Actual invoice number , add custom coloum in invoice and tag the field of actual invice number .

Q: I think there is a problem with the software syncing data from purchase orders to the balance sheet. How can I fix this?

There is no link between purchase orders and balance sheet . Balance sheet does not affect by purchase order records.

Q: Is it necessary for me to maintain the inventory of my fixed assets that have been recorded via journal vouchers in BUSY?

No, Is it necessary to maintain the inventory of fixed assets that have been recorded via journal vouchers in BUSY.

Q: What GST nature should I select in receipt voucher in case i am doing payment received entry against my sale ?

You need to select GST nature as NOT applicable in case you are entering a receipt voucher against your sale.

Q: I am unable to find certain functions like voucher cancellation in the software menu. Where is the option located?

You cant find cancel in menu, To cancel voucher you have to open voucher and then press shortcut key CTRL+X

Q: The receipt entries are not showing up properly. It seems some settings were changed that caused this. What should I check?

The display issues with receipt entry could be caused by invalid data or incorrect entries made by the user.

Q: Can I pass a transaction without mentioning any reference in BUSY Accounting Software using the direct f2 method?

Yes, you can pass a transaction without mentioning any reference in BUSY Accounting Software using the direct F2 method.

Q: Do I need to mention the item in the credit note without item voucher entry in BUSY?

No, you do not need to mention the item in the credit note without item voucher entry in BUSY

Q: The system is saying an invoice with the same number already exists. What should I do?

If the system is saying an invoice with the same number already exist then change the invoice number manually

Q: What is the correct voucher to be made for customs duty and IGST paid?

In BUSY, you can use Payment or Journal voucher to record the payment made of customs duty and IGST.

Find Solutions to Common Issues Related to configurations - voucher entry accounting

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Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The voucher number shows up in reports but not the actual invoice number how can I get the invoice number to show up?

To get Actual invoice number , add custom coloum in invoice and tag the field of actual invice number .

I think there is a problem with the software syncing data from purchase orders to the balance sheet. How can I fix this?

There is no link between purchase orders and balance sheet . Balance sheet does not affect by purchase order records.

Is it necessary for me to maintain the inventory of my fixed assets that have been recorded via journal vouchers in BUSY?

No, Is it necessary to maintain the inventory of fixed assets that have been recorded via journal vouchers in BUSY.

What GST nature should I select in receipt voucher in case i am doing payment received entry against my sale ?

You need to select GST nature as NOT applicable in case you are entering a receipt voucher against your sale.

I am unable to find certain functions like voucher cancellation in the software menu. Where is the option located?

You cant find cancel in menu, To cancel voucher you have to open voucher and then press shortcut key CTRL+X

The receipt entries are not showing up properly. It seems some settings were changed that caused this. What should I check?

The display issues with receipt entry could be caused by invalid data or incorrect entries made by the user.

Can I pass a transaction without mentioning any reference in BUSY Accounting Software using the direct f2 method?

Yes, you can pass a transaction without mentioning any reference in BUSY Accounting Software using the direct F2 method.

Do I need to mention the item in the credit note without item voucher entry in BUSY?

No, you do not need to mention the item in the credit note without item voucher entry in BUSY

The system is saying an invoice with the same number already exists. What should I do?

If the system is saying an invoice with the same number already exist then change the 
invoice number manually

What is the correct voucher to be made for customs duty and IGST paid?

In BUSY, you can use Payment or Journal voucher to record the payment made of customs duty and IGST.

Frequently AskedQuestions