Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry accounting
What is the process for recording inventory and assets in BUSY?
If you want to record of purchase Inventory & Assets, you can add Purchase & Journal Voucher respectively by using below steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and click on Purchase /Journal.
Step 2: Click on Add and mention the neccessary details such as date, voucher no, Gst Nature, item, qty etc. and save the transaction.
Can I set different tax rates for different products in BUSY?
Yes you can set different tax rates for different products in BUSY
to add different tax rates in different products you need to follow the steps
Step1 open company and go to administration menu
Step2 Click on master then select Item and click on add
Step3 fill the item details like name group unit etc and select tax category as per requirement and save
How can I make a payment in a single entry?
To make payment in a single entry, you need to enable the single entry system by using these step:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select features and options and click on accounts tab.
Step 3: Here, tick on single entry system for payment and receipt vouchers option then save. If entries already exist in double entry then you can not enable this.
Why am I not able to modify the challan voucher?
If you are not able to modify the challan voucher, then check the below steps.
Step 1: If you have adjust the challan in sale and purchase voucher then will not be able to change it.
Step 2: Make sure you have user rights to modify the voucher.
Step 3: If you are using the approval feature and the voucher is unapproved then you will not be able to modify it.
How can I unhold a voucher in BUSY Accounting Software?
To unhold the voucher in the BUSY then follow the below steps.
Step 1: Click on Transactions
Step 2: Then select the required voucher type and series
Step 3: Then Add
Step 4: At the bottom,Click on Hold Voucher.
Step 5: Then You will get window where it shows that do you want to restore it
Step 6: Then click on restored option and all the details which was on hold will get restored.
I made a custom cost center in BUSY but it disappears when I try to select it for a payment. How do I fix this?
To address the issue of a custom cost center disappearing when selecting it for a payment in BUSY
1. Check the Cost Centre Configuration
2. Verify that you have the necessary permissions to access and select the custom cost center during payments.
3. Make sure the Cost Center is associated with the relevant account.
4. If the problem persist, or not solved then feel free to contact BUSY Centralised 24/7 Help-desk 8282828282.
What should I do if payment is not done the same day as the purchase made?
If the payment is not done on the same day as the purchase made then you can add payment voucher to record the payment made to vendor by using these steps:
Step 1: Go to transactions menu then select payment voucher and click on add.
Step 2: Enter the required details such as date, voucher number, debit your party's account and credit the payment mode with relevant amount then save.
Is there an option for date wise pricing in the software? How can I access it?
Yes, The date wise pricing option is available in the software. You need to enable it from the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then Inventory
Step 5: Then enable the date wise item pricing option and save it.
Step 6: Then open the item master in modify mode
Step 7: Then Click on date wise pricing tab and mention the price.
I adjusted the purchase and sales but still see incorrect figures. What should I check to resolve this?
Adjusted the purchase and sales but still see incorrect figures,Here's a step-by-step guide to help you address this issue:
Step 1: Review your sales and purchase transactions
Step 2: Confirm that your tax Category , tax rates, and other tax-related configuration in BUSY
Step 3: modify the sales transactions with incorrect tax calculations that need correction
step 4: recalculate Tax Amounts
Step 5: Save the voucher
Why is the item not showing up on the bill entry even though tax inclusive is selected?
If the issue occur related item not showing on the Bill entry ,please follow the below steps :
Step 1: Go to transaction menu and modify the Invoice .
Step 2: Re-enter the same item entry in invoice.
Step 3: Modify Item master from the invoice and resave it .
Step 4 : If issue still persiste run Regenrate master Help files from the House keeping menu.