Frequently Asked
Questions

Q: I can't see a specific entry anywhere in my books. Where is it hidden?

To find details of a hidden or not visible entry, you can try the following steps: Step 1: Check for the filters in report ,There might be options to filter entries based on dates, parties, or other parameters. Step 2 : Check Audit trail report the entries are modified, cancelled or deleted. Step 3: Check Voucher approval reports , may be entries are not approved .

Q: How do I record advance payments from customers before making the final invoice?

If you want to record advance payment received from customers in BUSY, you can follow these steps: Step 1: First, open your company and go to Transaction. Step 2: Choose the Receipt Voucher and click on Add. Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. Step 4: If you want to pay tax on advance receipt then select GST nature as Advance Receipt.

Q: How can I mention RTGS mode for receipts in BUSY Accounting Software?

To mention RTGS mode for receipts in BUSY follow the below steps : Step 1: Go to Transaction menu and then select Receipt Voucher Step 2: And then click on the Modify the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account Step 3: Add instrument details in column like RTGS,NEFT etc. Step 4: Chect the bil by billadjustment details and resave the voucher.

Q: How do I enter freight charges or forwarding expenses in the software?

To enter freight charges or forwarding expenses in the BUSY software, you should follow the steps below: Step 1: Click on the "Transaction" menu. Step 2: Select "Journal" and then choose the "Add" option. Step 3: Debit the freight and forwarding charges account and credit it to Cash or Party account. If any of these ledgers are not yet created, you can create them by clicking on the F3 option.

Q: How to enter and record customer and vendor payments in BUSY?

If you want to record Receipts & Payments in BUSY, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu. Step 2: Choose the Receipt or Payment Voucher and click on Add. Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher and save the transation.

Q: What is Bill Sundry Standard and how can it be used?

Here's a steps of using the Bill Sundry in voucher in BUSY,please follow : Step 1: Go to transaction Menu. Step 2: Add sales Invoice Step 3: Select and fill the all details in voucher Entry Step 4: In the Bill sundry option ,for recording additional expenses or charges not directly related to inventory.To add specific charges or amounts to the transaction Step 5: Save the Voucher .

Q: How do I find the details of a hidden/not visible entry?

To find details of a hidden or not visible entry, you can try the following steps: Step 1: Check for the filters in report ,There might be options to filter entries based on dates, parties, or other parameters. Step 2 : Check Audit trail report the entries are modified, cancelled or deleted. Step 3: Check Voucher approval reports , may be entries are not approved .

Q: How can I pass adjustments entries to update account balances?

To pass adjustments entries for update account balances you can add journal voucher by using these steps: Step 1: Go to Transactions menu then select Journal voucher. Step 2: Click to Add and enter all the necessary details such as Date, Voucher Number, debit and credit your account as per the requirements. Step 3: After entering all the details click on save button or press F2 to save.

Q: I need help understanding certain accounting terms/concepts. Can you explain?

Yes, I can help you understand certain accounting terms and concepts. Accounting is the process of recording, classifying, and summarizing business transactions to make informed decisions and ensure the smooth running of a business. Some basic accounting terms include assets, liabilities, revenue, expenses, accounts payable, and accounts receivable. If you have specific terms or concepts you would like me to explain, please let me know.

Q: How do I record a customer refund in BUSY?

To record a customer refund in BUSY follow the steps Step1 open company and go to transaction menu Step2 click on Sales Return and click add Step3 Fill the necessary refund details like date voucher number sale type product name quantity price and amount Step4 give the original voucher details for which voucher its getting refund then apply tax and save

Find Solutions to Common Issues Related to configurations - voucher entry accounting

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I can't see a specific entry anywhere in my books. Where is it hidden?

To find details of a hidden or not visible entry, you can try the following steps:
Step 1: Check for the filters in report ,There might be options to filter entries based on dates, parties, or other parameters.
Step 2 : Check Audit trail report the entries are modified, cancelled or deleted. 
Step 3: Check Voucher approval reports , may be entries are not approved .

How do I record advance payments from customers before making the final invoice?

If you want to record advance payment received from customers in BUSY, you can follow these steps:
Step 1: First, open your company and go to Transaction.
Step 2: Choose the Receipt Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc.
Step 4: If you want to pay tax on advance receipt then select GST nature as Advance Receipt.

How can I mention RTGS mode for receipts in BUSY Accounting Software?

To mention RTGS mode for receipts in BUSY follow the below steps : 
Step 1: Go to Transaction menu and then select Receipt Voucher
Step 2: And then click on the Modify the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account
Step 3: Add instrument details in column like RTGS,NEFT etc.
Step 4: Chect the bil by billadjustment details and resave the voucher.

How do I enter freight charges or forwarding expenses in the software?

To enter freight charges or forwarding expenses in the BUSY software, you should follow 
the steps below:
Step 1: Click on the "Transaction" menu.
Step 2: Select "Journal" and then choose the "Add" option.
Step 3: Debit the freight and forwarding charges account and credit it to Cash or Party
account. If any of these ledgers are not yet created, you can create them by clicking on
the F3 option.

How to enter and record customer and vendor payments in BUSY?

If you want to record Receipts & Payments in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Receipt or Payment Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher and save the transation.

What is Bill Sundry Standard and how can it be used?

Here's a steps of using the Bill Sundry in voucher in BUSY,please follow : 
Step 1: Go to transaction Menu.
Step 2: Add sales Invoice 
Step 3: Select and fill the all details in voucher Entry
Step 4: In the Bill sundry option ,for recording additional expenses or charges not directly related to inventory.To add specific charges or amounts to the transaction
Step 5: Save the Voucher .

How do I find the details of a hidden/not visible entry?

To find details of a hidden or not visible entry, you can try the following steps:
Step 1: Check for the filters in report ,There might be options to filter entries based on dates, parties, or other parameters.
Step 2 : Check Audit trail report the entries are modified, cancelled or deleted. 
Step 3: Check Voucher approval reports , may be entries are not approved .

How can I pass adjustments entries to update account balances?

To pass adjustments entries for update account balances you can add journal voucher by using these steps:
Step 1: Go to Transactions menu then select Journal voucher.
Step 2: Click to Add and enter all the necessary details such as Date, Voucher Number, debit and credit your account as per the requirements.
Step 3: After entering all the details click on save button or press F2 to save.

I need help understanding certain accounting terms/concepts. Can you explain?

Yes, I can help you understand certain accounting terms and concepts. Accounting is the process of recording, classifying, and summarizing business transactions to make informed decisions and ensure the smooth running of a business. Some basic accounting terms include assets, liabilities, revenue, expenses, accounts payable, and accounts receivable. If you have specific terms or concepts you would like me to explain, please let me know.

How do I record a customer refund in BUSY?

To record a customer refund in BUSY follow the steps 
 Step1 open company and go to transaction menu 
 Step2 click on Sales Return and click add
 Step3 Fill the necessary refund details like date voucher number sale type product name quantity 
 price and amount 
 Step4 give the original voucher details for which voucher its getting refund then apply tax and save

Frequently AskedQuestions