Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry accounting

FAQs

I want to record a payment received from a customer. What steps should I follow?

If you received payments from customers and want to record in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Select Receipt and click on Add, fill all the required details such as Date, Voucher No. , amount, etc and save the voucher.

Can you assist me with setting aside funds in the software for a particular purpose?

To setting aside fund in software you have to create account for that and post entry . Follow the steps below:
Step 1: Go to administration then masters
Step 2: Select account then add master
Step 3: Mention account name and group then save
Step 4: Now go to transaction then Journal
Step 5: Select add and mention account then amount and save

My old BUSY bills are not getting paid automatically. What should I do?

If your old BUSY bills are not getting paid automatically, you need to pass payment entry. For this, you need to follow the below steps:
Step 1: Go to Transactions, then select Payment, then select, then click on Add.
Step 2: then you have to select the series, date, voucher number, then select GST nature,
Step 3: Select the party account and bank account.

What should i do if having trouble entering a credit note in BUSY?

If you are facing issue while entering a credit note in BUSY, you need to check these steps:
Step 1: Make sure you have select correct GST nature as per the transaction.
Step 2: Tax account should be added there with the correct amount.
Step 3: In the adjustment of debit note credit note window make sure all the details should be entered properly.

Generate debit note with items in BUSY. Option not showing. How to generate?

To generate debit note with item you can follow the steps. 
Step 1. Go to transaction menu click.
Step 2. Go to sales return or credit note voucher click
Step 3. Click on add
Step 4. Select series, date, voucher bill number, sale type and item then pass the entry.
step 5. Then save the voucher.

Can we enter profit and loss to capital entry in the journal voucher?

Yes, you can add journal voucher for transfer profit or loss to capital account. To do this follow these steps:
Step 1: Go to transactions menu then select journal voucher and click on add.
Step 2: Enter the required details such as date, voucher number, gst nature.
Step 3: For profit debit profit or loss account and credit the capital account with relevant amount.

How can I record a payment received from a customer in BUSY?

If you received payments from customers and want to record in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Select Receipt and click on Add, fill all the required details such as Date, Voucher No. , amount, etc and save the voucher.

If the bill reference is not displaying during adjustments, follow these steps

Step1 Open the Administration section.
Step2 Click on Configuration
Step3 Access the Configuration settings.
Step4 Click on the Features tab.
Step5 Go to Account Tab
Step6 Within Features, select the Account tab.
Step7 Enable Bill by Bill Option
Step8 Check and enable the Bill by Bill option.
Step9 Create or ModiFinancial Year Bill
Now, create a new bill or modiFinancial Year an existing one.
Generate Bill Reference and adjust the bill

How do I configure the party master when exporting to international customers?

When exporting to international customers you need to mention the following details 
in customer account master
1 Need to ensure customer name is proper and group is sundry debtors
2 Address of the customer should be mentioned properly
3 The Country should be proper and type of dealer should be unregistered
4 Customer station should be mention and pincode should be 999999

What should I do if received payment through bank instead of cash?

If you have received payment through bank then you need to add receipt voucher with bank account by using these steps:
Step 1: Go to transactions menu then select the voucher type as receipt and click on add.
Step 2: Enter the required details such as date, voucher number, credit your party and debit the bank account with the relevant amount then save.