Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry accounting
What details do I need to enter about payment modes like cheque or cash when making entries in BUSY
When making entries in BUSY, for payment modes like cheque or cash, you need to enter the following details: - Select the payment mode as either cheque or cash. - Specify the bank account if the payment mode is cheque. - Specify the cash account if the payment mode is cash.
How to resolve the error message should not be equal credit and debit in the creditors or debtors account?
To resolve the error message "should not be equal credit and debit in the creditors or debtors account" in BUSY, you need to ensure that the credit and debit entries in the creditor or debtor account are not equal. Check the transactions and make sure that the amounts are entered correctly.
I need help understanding how to record credit notes and debit notes in BUSY. What is the correct process?
To post credit or debit note without item in BUSY follow these steps:
Step 1: Go to transaction
Step 2: Select Cr. Notes (w/o item) or Dr. Notes (w/o items) as per requirement and click on Add tab
Step 3: Select the GST nature and post the accounting entry then save the voucher.
What do I need to do to be able to select cost centers when making payments in BUSY?
To be able to select cost centers when making payments in BUSY, follow these steps
1. Enable Cost Center Feature in BUSY
2. Create the Cost Centre masters
3. Enable the Cost Centre feature for the Accounts
3. Post the Vouchers
4. Drop-down can be displayed in your transaction to allocate the cost centre amount
Why is the BUSY invoice generator creating inverted or flipped invoices randomly? How can I fix this?
The BUSY invoice generator may be creating inverted or flipped invoices randomly due to a software glitch or error. To fix this issue, it is recommended to contact the customer support team of BUSY for assistance. They will be able to provide specific troubleshooting steps or updates to resolve the problem.
Can I update the GST rate for an item after it has been saved in the software?
Yes, you can update the GST rate for an item after it has been saved in the BUSY Accounting software.
Pls follow the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Item
Step 4: Then Modify
Step 5: Then select the required item and update the tax category and save it.
The ledger is not showing a minus even after giving a payment reminder, what should I do?
To adjust the ledger balance in BUSY, you need to post payment voucher by follow these steps:
Step 1: Go to transaction section then click on payment
Step 2: Click on add then specify the voucher number, date, series, gst nature in header.
Step 3: Post accounting entry for payment and save the voucher.
How is a receipt different from a payment in terms of debiting and crediting the ledger balance?
In BUSY, a receipt and a payment differ in terms of which ledger is debited and credited. In a receipt voucher, the cash or bank account is debited, and the party account is credited. In a payment voucher, the cash or bank account is credited, and the party account is debited.
When trying to enter a new transaction, why am I receiving an error code 5 message?
If you are getting an error code 5 while adding a new transaction then follow the below steps.
Step 1: Take the backup of your data
Step 2: Then do Reindex database from the housekeeping menu and check the incomplete voucher
Step 3: if still issue presists, Then send data to us on support@busy.in
I have made an excess tax payment, how can I adjust it against future tax liability?
If You wmade an excess tax payment & Want to adjust it against future tax liability:
1.In BUSY You Can Do the entry in Journal.
2.Take GST Natute as GST Tax Adjustment.
3.For Entry Contact with Your CA or Accountant.
4.You Can Also Contact With GST Portal.