Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry accounting
How to reverse/cancel journal entries in BUSY
To cancel the journal entry,go to :
step 1 : click on transaction
step 2 : journal
step 3 : modify, define voucher number and voucher date
step 4 : open voucher you want to cancel
step 5 : press shortcut key Ctrl + X"click on yes to cancel voucher.
How can I view the outstanding report?
To view the Outstanding analysis report then follow the below steps.
Step 1: Click on Display
Step 2: Then Outstanding Reports
Amount Receivable and Amount Payable, Here can check customer data with outstanding balance amount.
Bills Receivable and Bills Payable, Here can check customer voucher according to References.
Why are some soyabean transactions showing up as exempt from tax even though soyabean is a taxable item? How can I fix this?
To fix the issue you can follow the steps.
Step 1. Be ensure that the tax category is selected correctly in item master.
Step 2. Also check that the sale type or purchase type which you have selected is under taxable in voucher.
The debit note is not increasing the sale amount in the final balance sheet. How can I get it to increase the sale?
If you enter debit note with sale master and it not increasing the sale amount do check following things:
1: Make sure that you credited the sale account master in the entry.
2: check the sale account master group , it should be under sale group.
I am facing an issue with the payment list not showing. What could be the problem, and how can I fix it?
If facing an issue with the payment list not showing, you need to check :
Step 1 : The problem could be due to incorrect filters applied in payment list or user rights dont have permission to check payment list. You can try resetting the filters.
I have created the bill reference in the purchase voucher but it is not showing for adjustment in the payment voucher. Why?
If the bill reference is not showing for the adjustment in the payment voucher it means that the bill reference is already adjusted in some other voucher. You can check it in bills payable report which come in the outstanding analysis report under display menu
If I want to create a new voucher after putting the previous one on hold, how can I do that?
To create a new voucher after putting the previous one on hold by clicking on the Hold voucher tab which is showing at the bottom in the voucher.Then create the new voucher and you can restore your hold voucher any time before closing the company.
I want to transfer money between bank accounts in BUSY. What is the recommended way to record inter-account transfers?
The recommended way to record inter-account transfers is below :
Step 1: Click on Transactions
Step 2: Then Contra
Step 3: Then Add
Step 3: DEBIT the bank account in which transfering the amount and CREDIT the bank from which you are transfering the amount.
I need to adjust vendor balances at the end of a financial year. What is the process?
There are the process for adjusting vendor balances at the end of the year :
Step 1: Go to Transaction menu
Step 2: Then click on Journal voucher
Step 3: Then click on ADD button
Step 4: Then create a adjustment entry against the pending balances
Do I need to make separate entries for payments received from different parties?
Yes, separate entries need to be made for payments received from different parties in BUSY. For make the receipt entry then follow the steps.
Step 1: Go to Transaction Menu then click on Receipt button.
Step 2: Then click on Add button to make the receipt entry.