Frequently Asked Questions

If you are facing location errors or want to know all location details, follow these steps: 
 Step 1: Go to the party master and enter the station and PIN code. 
 Step 2: Enter the place and Pincode in E-invoice/E-way Bill Configuration. 
 Step 3: It is mandatory to add the station and PIN code in the transporter details window. 
 Step 4: If using Material Center Address for dispatch, add the address, station, and Pincode in Material Center.

To cancel or post return of sold items , follow the steps below :
To cancel voucher 
Step 1: Go to Transaction and select sale
Step 2: Click on modify and mention voucher number and open voucher.
Step 3: Press ctrl/alt+x to cancel voucher and mention cancellation narration
To post return voucher 
Step 1: Go to Transaction and select sale return 
Step 2: Click on add and metion necessary details in voucher 
Step 3: Mention original voucher number then specity item details and save

Here are the steps for selecting correct Gst type in invoice :
 Step 1: Go to Administration Menu
 Step 2: Then click on Masters option
 Step 3: Then click on Item master 
 Step 4: click on modify otpion and open item in modify mode 
 Step 5: Then specify Tax category and save the master 
 Step 6: Then you can select sale/purchase type as Itemwise then automatic tax has been charegs after specify item in the invoice

If you want to modify a sales invoice in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and select Sales.
Step 2: After selecting voucher click on Modify and select the voucher no. that you want to change. You can make any changes that you want and then click on Save again.
Step 3: You can also open that voucher from the list of sale vouchers.

To check correct gst no. in bill then please folow the steps below:
Step 1: Open bill in modify mode 
Step 2: click on party detail option 
Step 3: Then press ALT+M for open party master in modify mode 
Step 4: Then click on validate option show in the right side of the GSTIN field 
Step 5: After successful validate, you can check the correct status of party gst no. 
Step 6: Then save the master by clck on save button

To fix the issue of not being able to save the transporter GST number in BUSY, you can try the following steps:
Step 1. Click on Administration
Step 2 : Misc data entry
Step 3. Go to the Transporter Details section.
Step 4. Double-click on the transporter entry that you want to update.
Step 5. Enter the correct GST number for the transporter.
Step 6. Save the changes.
Step 7. Try generating the e-way bill again and check if the transporter GST number is now saved successfully.

In BUSY, You can manage the movement of inventory through Inventory/Dual Voucher such as Sale/Purchase, Sale/Purchase Return, Stock Transfer, Material Issue to Party/Material Received from Party vouchers. To Viewing the details,variour reports are available under Display.
And 
To match the Book stock with physical stock in BUSY, follow the steps given below:- 
Go to 
Step 1 : Transactions
Step 2 : Physical Stock
Step 3 : Add
Step 4 : Enter the quantity against the item name in the Physical Stock column and save.

To auto pick the distance from order into sales, you need to adjust the order in sales by follow these steps:
Step 1: Go to transaction section then select the sales voucher.
Step 2: Choose the add option then mention the header part like voucher number, date, party name and sales type.
Step 3: Press F11 at item grid and pick the required the order.
Step 4: A window will appear to update the transport details, press yes on same and save the invoice.

Yes, the purchase amount will less automatically from purchase ledger after posting the purchase return voucher. Further, you can follow the below steps to post purchase return voucher in BUSY.
Step 1: Go to transaction section then click on purchase return voucher.
Step 2: Click on add then specify the voucher number, series, voucher date, purchase type, party name and material center in heading.
Step 3: Now, Update the item detals along with quantity and price then apply tax and save the voucher.

If you are getting an error related to party station, then you need to update the party station and pin code in party master by follow these steps:
Step 1: Go to transaction section then select the required voucher type.
Step 2: Click on modify and access the required invoice in modify mode.
Step 3: Press Alt+M at party master to access in modify then update the station and pin code and save the master.
Step 4: After correction in master, save the voucher.