Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

How do I correct serial numbers in a sales invoice if wrongly updated?

To correct serial numbers in a sales invoice if wrongly updated, you can follow these steps in BUSY:
1. Open the sales invoice that needs correction.
2. Go to the line item with the incorrect serial number.
3. Double-click on the line item to edit it.
4. Update the serial number to the correct value.
5. Save the changes to the sales invoice.
By following these steps, you can correct the serial numbers in a sales invoice if they were wrongly updated.

Why are tax deductions not applied correctly on purchase invoices after updating BUSY?

If the tax has not applied correctly in the voucher, pls follow the below steps:
Step 1: Make sure that you have selected the correct sale/purc type as per your local and central transaction.
Step 2: Make sure that you have enter the correct tax category in the item masters.
Step 3: If you are applying the bill sundry for the tax, Then make sure that the bill sundry configuration should be charge at taxable amount.

Is there an expiration date for when my BUSY will stop working?

BUSY offers a BLS (BUSY License Subscription) that needs to be renewed annually. The BLS includes a feature called Audit Trail, which is required by the Government for tracking the aAddition & Modification made in the vouchers. If your BLS expires, the Audit Trail feature will stop working and you will not be able to enter any vouchers. Therefore, it is important to renew your BLS on time to avoid any disruption in your accounting operations.

How do I fix errors in the port address or port code?

If you are getting any error related to port address and port code during e way bill generation, then you can check the below aspects:
1.Ensure that port code and its address with relevant station and pin code updated in export shipping details window during voucher entry.
2.The station and pin code updated in transport window must be of port address in case of export transaction.
3.Port address should be updated in shippin window in case of export transaction.

How do I generate an export invoice for a transaction outside India?

To generate an export invoice for a transaction outside India in BUSY, you can follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select voucher type as sales.
Step 3: Click on Add and enter all the necessary details such as date, Vch no., Party Name, Item, etc.
Step 4: You need to select Sale Type as I/GST-Export( Taxable) or I/GST-Export( Zero Rated).
Step 5: You have to create party with outside india country details.

How can I update incorrect stock value data in BUSY?

You can update the Stock Value Mismatch, We have to check the following things.
Pls Follow the Below Steps :
Step 1: Take the Data Backup
Step 2: Check the Stock Valuation Method from Inventory Tab.
Step 3: If in Stock Status Report, The value is not showing correct then we need to check in short range.
Step 4: Find out the particular date from which mismatch is showing then need to check the vouchers.

Incorrect pricing in large invoices in BUSY. How to avoid?

Pls Follow the Below Steps :
Step 1: Make sure to mention correct price has been enter during voucher entry.
Step 2: Tax Category should be correctly mention in the item master then accordingly tax value will come correct.
Step 3: If Apply discount then check the value
For Correction of the price in the voucher in Bulk then Use the Excel import Option or Bulk Voucher Creation Modification from Bulk Updation Under Administration Menu.

How can I convert a sale order into an invoice?

To convert a sales order into an invoice in BUSY, Follow the below steps:
Step 1: Go to transactions menu then select sales voucher and click on add.
Step 2: Enter the required details such as date, voucher number, sale type and same party as in sales order.
Step 3: In item row press F11 a window will open of pending order you can select from them and items will auto pick.
Step 4: After picking items save the invoice.

How can I manage sales and purchase in BUSY?

To manage sales and purchase in BUSY, you need to post sales and purchase entry by follow these steps:
Step 1: Go to transaction section then click on sales or purchase voucher.
Step 2: Click on add then specify the voucher series, date, voucher number, sales/purchase type, party name and material center in header.
Step 3: Now, select required item details along with quantity and price then apply tax.
Step 4: After update all details in voucher, save the invoice.

My invoice is not picking up the correct GST/JST number in BUSY. What should I check?

To check the correct GST number in invoice you can check below steps:
There are two GSTIN field one for Company owner and other for Customer GSTIN, follow below steps to correct both GSTIN.
Step :1 Go to Administration
Step ;2 Go to Configurations
Step: 3 Feature&Options
Step: 4 GST/VAT - add/check GSTIN of company owner
Step:5 Now Save
For Customer GSTIN please follow steps:
Step :1 Go to Administration
Step ;2 Masters
Step :3 Accounts
Step:4 Modify desired accounts
Step: 5 Add/Modify GSTIN and Save