Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why does the BUSY display warning that the voucher number already exists when the next entry is made?
If you are getting warning that voucher number is already exist while generating invoice in BUSY that means the voucher with same number is already entered in database. Further, you can check the check the voucher with the same voucher number by follow the below steps:
Step 1: Go to transaction section then click on required voucher type like sales, purchase etc.
Step 2: Choose modify tab then specify the voucher series, and number then check the invoice.
I entered a voucher number twice by mistake. How can I delete or edit one of the entries?
To edit the voucher number entered twice you can follow the below steps:
Step 1: Go to transaction and select the voucher type in which voucher number posted twice
Step 2: Click on list then open report and select the voucher for which you want to edit
Step 3: Open the voucher and change voucher numer then save voucher
Note: We recomend to take backup of data before modify any voucher.
I created two service bill invoices, but only one is showing in the system. Why is the other one missing?
If one service bill invoice is missing in the company.Then someone has deleted the voucher you can check in the missing voucher report and then re enter that voucher.
Pls follow the below steps for checking the missing voucher :
Step 1: Click on Display
Step 2: Then Checklist
Step 3: Then Voucher numbering reports
Step 4: Then Missing voucher no.
Step 5: Then select the required voucher type and series then check it.
The purchase voucher is showing IGST instead of CGST/SGST even for domestic supplier invoice. How to correct this in BUSY?
To correct the issue of the purchase voucher showing IGST instead of CGST/SGST for a domestic supplier invoice in BUSY, you need to follow these steps:
Step 1. Open then purchase voucher .
Step 2. Change the purchase type from IGST to Local GST .
Step 3. Then apply tax and resave voucher .
By following these steps, you can correct the issue of the purchase voucher showing IGST instead of CGST/SGST for a domestic supplier invoice in BUSY.
Why are my tax settings not applying from the date I specified? The changes apply only from a later date.
To configure date-wise tax rates , please follow below steps :
Step 1: Navigate the administration menu .
Step 2: select master and then tax category
Step 3: modify particular tax category you want o change
Step 4 : look for the option in the tax category report view of with effective dates .
Step 5; enter the tax rate with the changes of dates .
Step 6: save the configuration
I need to apply different tax rates based on a date range. How can I configure date-wise tax rates?
To configure date-wise tax rates , please follow below steps :
Step 1: Navigate the administration menu .
Step 2: select master and then tax category
Step 3: modify particular tax category you want o change
Step 4 : look for the option in the tax category report view of with effective dates .
Step 5; enter the tax rate with the changes of dates .
Step 6: save the configuration
I want to apply discount on the net bill amount instead of taxable value. How can I do this?
If you want to apply discount on the net bill amount instead of taxable value, you need to follow the below steps:
Step 1: Check your invoice. You should apply the discount after the tax so it will deduct from the sales invoice value in the bill Sundry
Step 2: Check that if an item-wise discount is applied to each item of the invoice, then it will reflect only after the tax amount.
I can't find vouchers for last month's sales and purchases in the current financial year. What should I do?
If you are not able to see the last month's Sales and Purchase vouchers in current financial year, then you can try these steps:
Step 1: Make sure you have entered the vouchers in the date range which is belong to current financial year.
Step 2: The transactions not recorded in the software due to human error.
Step 3: Might be the vouchers deleted, so you need to re enter again if deleted.
I deleted a voucher but it is still showing in the voucher list. How do I completely remove it?
If you delete, it will not show up in the voucher list; if you cancel, it will show up in the list of voucher registers.
So to completely remove it, you need to follow the below steps:
First, make sure you have the right to delete the voucher.
Go to Transactions, select the voucher, then select Modify, enter the voucher number, open the voucher in Modify Mode, and click on the delete option to completely delete the voucher.
Can I prevent changes to the amount field after its autopopulated from other fields like quantity and price
No, we cannot restrict amount change with respect to change in quantity and price but we have option to restrict the voucher modification at user level.
Steps to restrict the voucher modification by subuser
Step:1 Go to administration option.
Step:2 Select users.
Step:3 Select add or modify option in the users tab as the case may be.
Step:4 Navigate to the right side panel of user modifcation window.
Step:5 From menu rights option select transcations.
Step:6 untick option of modify sales.