Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How to record transactions like sales, purchases, receipts and payments in BUSY?
If you want to record transaction like sales, purchases, receipt and payment in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Voucher Type such as Sales, Purchase, Receipt, Payment, etc and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher and save the transaction.
Is there a way to hold my voucher to generate it later?
Yes, you can hold a voucher to generate it later by using these steps:
Step 1: In voucher click on hold voucher button at bottom or press ALT+H.
Step 2: Enter the voucher identity by default the party's name appear then press ok.
Step 3: To restore you need to again click on hold voucher button or press ALT+H.
Step 4: Click on restore voucher and select the description which you have saved and voucher will be restored.
How to enter the original sales details in the sales return voucher?
When you pass the sales return voucher then the original sales details window get open after selecting the party.
Pls follow the below steps.
Step 1: In the Original Sales details window,you have to mention the original sales voucher number and other details will get auto pick.
Step 2: Then all the Items will automatically show of the sales voucher. After that remove those items which are not returned from F9 shortcut key and save the voucher.
Why am i unable to post sales without sales challan in BUSY?
If you have configure to restrict sales without challan then you will not able to post sales invoice without challan. Further, you can follow the below steps to disable the above feature.
Step 1: Go to administration section then click on configuration and choose features and option tab.
Step 2: Select inventory tab then click on configure tab of enable sales purchase challan feature.
Step 3: Untick on restrict sales without challan option then save the configurations.
Can i rename the voucher number field as bill number in voucher?
Yes you can rename the voucher number field to bill number by following these steps:
Step 1: Go to transactions menu and then open the voucher such as sale,purchase etc
Step 2: Then press the shortcut key ALT+CONTROL+SHIFT+C and then a window will appear
Step 3: After that select set caption option as Y from the right side of voucher number field
Step 4: Then specify the new caption and click on save button to save the changes
Troubleshoot place of supply field not populating in sales invoices in BUSY.
To troubleshoot place of supply field not populating in sales invoices follow these steps to solve it:
Step 1: Make sure you have specify address,state,station and pincode etc details properly
Step 2: Make sure party gstin number is correct
Step 3: If you select pick place of supply from material centre option you may face this issue
Step 4: Make sure the option you have selected and the details specified by you is accurate
How can a sale challan be converted into sales invoice in BUSY?
To convert the sales challan into sales invoice in BUSY, follow these steps:
Step 1: Go to transaction section then click on sales
Step 2: Click on add then specify the voucher number, series, voucher date, challan in type, sales type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending sales challan with selected party will appear in a window.
Step 4: Select the required challan and save the voucher.
How do I correct or delete an invoice that was created incorrectly in BUSY
Please follow below mention steps for deletion of invoice:-
Step 1:- Transaction Tab
Step 2:- Select voucher such as Sale, Purchase, Payment, Receipt, etc.
Step 3:- Modify, Select voucher by entering voucher no. in modification
Step 4:- Open voucher on the top side option show delete or you can press shortcut key F8 for deletion of voucher.
Note:- We recommend you take a print first before deleting voucher and enter the reason of deletion on printed voucher
Why is the pending challan window is not appearing in sales invoice from F11?
To pending challan window is not appearing in sales invoice after pressing F11 due to these possible reasons:
1. The type you have select as direct instead of against challan in sale invoice voucher.
2. Might be party you have select is not as same to the party specified in the challan.
3. Invoice date is less than the challan date if the option of show pending challan till voucher date is enabled in the challan configuration.
My invoice shows the wrong tax rate for goods/services. How can I correct this?
To correct the wrong tax rate on your invoice in BUSY, you can manually
modify the tax rate for each item in the invoice. Follow these steps.
Step 1. Modify the sale Invoice under Transaction menu.
Step 2. Select the invoice and modify the invoice.
Step 3. Then select multi tax rate in sale type of invoice then charge bill
sundry by pressing f4 button to rectify the tax rate in invoice.