Frequently Asked
Questions

Q: How do I delete or edit a wrong entry I made in the software?

Find out the steps to delete or modify the wrong entry in BUSY Step 1 : Open that company Step 2 : Then go to transaction menu Step 3 : Then select the voucher type as per your requirement Step 4 : Open that voucher in modify mode you wants to edit or to delete Step 5 : Now you can modify the voucher or through f8 you can also delete that voucher

Q: How to add new entries in BUSY?

If you want to add entries in BUSY, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and choose the type of voucher that you want to add such as sale, purchase, etc. Step 2: Click on Add and fill in all the required details such as Date, Vch No., Party, Item, etc. Then, click on Save to complete the process.

Q: How to apply Central tax in invoice?

You can apply the central tax in invoice by following these steps: Step 1: Go to transactions menu and click on voucher such as sale,purchase etc and click on add button to create a new invoice Step 2: After that select required fields such as series,date,voucher number and select sale and purchase type as Central such as Central 18 percent,item wise and multirate etc Step 3: Then specify the party name and proceed to generate a voucher.

Q: Why does the item description pick automatically during voucher entry?

In BUSY, if you have updated the item description in item master then these details will pick automatically in item description field during voucher entry. You can remove such item description from item master by follow these steps: Step 1: Go to administration sectiont then click on master Step 2: Choose item master then select modify and access the required item master in modify mode. Step 3: Remove the item description from item master and save it.

Q: How to create item without maintaining stock such as services?

Yes you can create a item without maintaining stock by following these steps: Step 1: Go to administration menu Step 2: Then click on masters option Step 3: Then click on item and then click on add button Step 4: Specify the name of services such as freight charges Step 5: Specify the group name as general and unit as NA Step 6: Then select the do not maintain stock balance option as Y to enable then save the master

Q: What should i do if invoice are not saved ?

If you are unable to save the invoice then follow the steps given below : Step 1: Make sure to mention correct party with their sale tax type Step 2: Make sure to mention correct item details with quantity, price and amount Step 3: Make sure that the accuracy of the tax calculation is verified by applying the F4 key Step 4: Then click on save button and create the invoice

Q: How do i give free items in a bill?

If you want to give free items in a bill, you need to enable this feature by using these steps: Step 1: Go to administration menu then select configuration sub menu. Step 2: Select features and options and click on Inventory tab. Step 3: Here, on right side tick on enable free quantity in vouchers option then save. Step 4: Now, in voucher you can give free quantity of an item with + sign in the quantity column.

Q: How do activate a cancelled bill in BUSY?

To activate a cancelled bill in BUSY, you need to follow these steps: Step 1: Open your company then go to Display menu. Step 2: Select Check List and click on Voucher Numbering Reports. Step 3: Select Cancelled Voucher Nos. and choose the voucher type then date range. Step 4: You will see cancelled vouchers enter on the required voucher and press ALT+X to activate it. Step 5: After activated it you need to enter details in it again.

Q: Can i adjust the order in sales invoice in BUSY?

To adjust sales order into sales invoice in BUSY, follow these steps: Step 1: Go to transaction section then click on sales Step 2: Click on add then specify the voucher number, series, voucher date, sales type, party name and material center in header part of invoice.. Step 3: Press F11 at item grid, All pending sales order with selected party will appear in a window. Step 4: Select the required order and save the voucher.

Q: Can i create duplicate voucher from existing invoice in BUSY?

Yes, you can create duplicate voucher from existing invoice in BUSY by follow the below steps: Step 1: Go to transaction section then click on required voucher type and choose modify tab. Step 2: Now, specify the voucher series, date and number to access the invoice in modify mode. Step 3: Next, Press F12 key then select duplicate voucher. a copied voucher will appear on new voucher number. Step 4: Check the details and save the invoice.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I delete or edit a wrong entry I made in the software?

Find out the steps to delete or modify the wrong entry in BUSY
 Step 1 : Open that company 
 Step 2 : Then go to transaction menu
 Step 3 : Then select the voucher type as per your requirement
 Step 4 : Open that voucher in modify mode you wants to edit or to delete
 Step 5 : Now you can modify the voucher or through f8 you can also delete that voucher

How to add new entries in BUSY?

If you want to add entries in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and choose the type of voucher that you want to add such as sale, purchase, etc.
Step 2: Click on Add and fill in all the required details such as Date, Vch No., Party, Item, etc. Then, click on Save to complete the process.

How to apply Central tax in invoice?

You can apply the central tax in invoice by following these steps:
Step 1: Go to transactions menu and click on voucher such as sale,purchase etc and click on add button to create a new invoice
Step 2: After that select required fields such as series,date,voucher number and select sale and purchase type as Central such as Central 18 percent,item wise and multirate etc
Step 3: Then specify the party name and proceed to generate a voucher.

Why does the item description pick automatically during voucher entry?

In BUSY, if you have updated the item description in item master then these details will pick automatically in item description field during voucher entry. You can remove such item description from item master by follow these steps:
Step 1: Go to administration sectiont then click on master
Step 2: Choose item master then select modify and access the required item master in modify mode.
Step 3: Remove the item description from item master and save it.

How to create item without maintaining stock such as services?

Yes you can create a item without maintaining stock by following these steps:
Step 1: Go to administration menu
Step 2: Then click on masters option
Step 3: Then click on item and then click on add button
Step 4: Specify the name of services such as freight charges
Step 5: Specify the group name as general and unit as NA
Step 6: Then select the do not maintain stock balance option as Y to enable then save the master

What should i do if invoice are not saved ?

If you are unable to save the invoice then follow the steps given below :
 Step 1: Make sure to mention correct party with their sale tax type 
 Step 2: Make sure to mention correct item details with quantity, price and amount 
 Step 3: Make sure that the accuracy of the tax calculation is verified by applying the F4 key
 Step 4: Then click on save button and create the invoice

How do i give free items in a bill?

If you want to give free items in a bill, you need to enable this feature by using these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select features and options and click on Inventory tab.
Step 3: Here, on right side tick on enable free quantity in vouchers option then save.
Step 4: Now, in voucher you can give free quantity of an item with + sign in the quantity column.

How do activate a cancelled bill in BUSY?

To activate a cancelled bill in BUSY, you need to follow these steps:
Step 1: Open your company then go to Display menu.
Step 2: Select Check List and click on Voucher Numbering Reports.
Step 3: Select Cancelled Voucher Nos. and choose the voucher type then date range.
Step 4: You will see cancelled vouchers enter on the required voucher and press ALT+X to activate it.
Step 5: After activated it you need to enter details in it again.

Can i adjust the order in sales invoice in BUSY?

To adjust sales order into sales invoice in BUSY, follow these steps:
Step 1: Go to transaction section then click on sales 
Step 2: Click on add then specify the voucher number, series, voucher date, sales type, party name and material center in header part of invoice..
Step 3: Press F11 at item grid, All pending sales order with selected party will appear in a window.
Step 4: Select the required order and save the voucher.

Can i create duplicate voucher from existing invoice in BUSY?

Yes, you can create duplicate voucher from existing invoice in BUSY by follow the below steps:
Step 1: Go to transaction section then click on required voucher type and choose modify tab.
Step 2: Now, specify the voucher series, date and number to access the invoice in modify mode.
Step 3: Next, Press F12 key then select duplicate voucher. a copied voucher will appear on new voucher number.
Step 4: Check the details and save the invoice.

Frequently AskedQuestions