Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How can I apply IGST in purchase voucher?
To apply IGST in purchase voucher, follow these steps:
Step 1: Go to the transactions menu then select the purchase voucher and click on add.
Step 2: Enter the required details such as the date, voucher number, and specify the purchase type as Central if IGST needs to be applied in the purchase voucher.
Step 3: After that select party and enter item details in voucher and apply tax then save the voucher.
How can I adjust the HSN code to show the correct number of digits when printing invoices?
To adjust the HSN code to show the correct number of digits when printing invoices in BUSY, you need to ensure that the HSN code has a minimum of 6 digits and a maximum of 8 digits. If the HSN code has less than 6 digits, it will show an error. You can update the HSN code in the item details and then generate the invoice and print if want.
How to configure taxation and billing terms in BUSY?How do I export reports or invoices from BUSY?
If you want to set up taxation in billing terms, you can define the tax rate or category in the item master created in BUSY.
To export invoices and report in BUSY :
Step 1: Go to Transaction Menu
Step 2: Click on list option
Step 3: Then select the export option and then choose whether to export the invoice or report in either PDF or Excel format from the BUSY software.
I am not able to see a purchase bill that was showing yesterday. What happened to it?
If you are not able to see purchase voucher in BUSY which was added recently,follow these steps
Step 1 Search in list of purchase vouchers with same voucher number
Step 2 Query on transactions and enter any search string field entered in purchase voucher
Step 3 In display.go to check list and check audit trail,if using,find userwise user activity
Step 4 Or you can check in backup taken before changes and restore the same.
The taxable value is not getting calculated accurately in BUSY for my invoices. What could be wrong?
The taxable value of the invoices in BUSY may not be calculated correctly due to one or more reasons. Some of the possible reasons are:
Step 1: Check that the item quantity and price are entered correctly in the invoice.
Step 2: Check that the bill sundry configuration is correct if you have applied any additional charges in the invoice.
There may be other reasons depending on the situation.
The billing and invoicing process is not working smoothly in BUSY. What could be the reasons?
There could be several reasons why the billing and invoicing process is not working smoothly in BUSY, It is recommened to share exact error mesage screen shot on support@busy.in for proper assistance.
Further, there are many possibility of this functionality:
Step : 1 Update the latest BUSY release, it can be the bug of old release
Step : 2 Remove and reinstall BUSY
Step : 3 Configure the presettings properly according the requirments
How to revise GST amounts in old invoices correctly in BUSY?
If you want to revise GST amounts in old invoices correctly in BUSY, you can follow these steps:
Step 1: If your invoice created with Taxinclusive sale type then can run "Recalculated Item Tax Amount" from the Housekeeping menu. Before doing this take latest backup of your data.
Step 2: If your invoice created other than Taxinclusive sale type then you have open that invoice and apply tax again and resave again.
How can i modify date in the sale transaction in BUSY?
You can modify date in the sale transaction by following below steps:
Step1: Firstly you need to take backup of the data
Step2: Then go to transaction menu and click on sale invoice then list option.
Step3: Here you are specify date range and enbale or disable other feature as per your requirement and press Ok.
Step4: Now open particular invoice and change date then click on the save option to save the configuration
The total invoice value in my sales register is lower than the actual amount due to discount. How do I remove discount calculation from GST but retain it on the invoice?
To remove discount calculation from GST but retain it on the invoice, please folllow below steps :
Step 1: Check your invoice. You should apply the discount after the tax so it will deduct from the sales invoice value in the bill Sundry
Step 2: Check that if an item-wise discount is applied to each item of the invoice, then it will reflect only after the tax amount.
I made some changes to the software but now my purchase returns are not getting captured automatically in the returns. Why is this happening and how can I fix it?
If changes to the software caused purchase returns not to be captured, follow these steps:
Step 1:If you have a recent backup, restore it. If not, share the details of changes you made through anydesk or remote desk.
Step 2:Take a backup and Regenerate dual voucher, or
Step 3:Run Update Voucher GST Summary.
Step 4:Ensure you're using the latest BUSY version; if not, download and install the latest version.