Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Some bill sundry accounts like discount and freight are not tagged in BUSY purchases How do I fix this
We have to open the Purchase Voucher in Modify Mode then add the Discount, Freight Bill Sundry in It..
Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Purchase Voucher
Step 3: Modify
Step 4: Add Discount, Freight Bill Sundry
Also Check when you open the Bill Sundry, Accounting for Sales and Puchase should be tagged properly under option Adjust in Sale and Purchase Amount should be N then Tag Freight Account.
I'm having trouble generating an invoice with a specific document number. How can I troubleshoot this?
Find out the steps to you can check if you are facing document no issue while generating and invoice from BUSY
Step 1 : First check the document no characters as it not more than 16 characters
Step 2 : Check if the document no is already created in BUSY as it can be duplicate document no issue
Step 3 : Check the symbols you are used in document no
What is the correct way to enter services like installation, maintenance, repair etc in the invoice?
The correct way to create service invoice like installation, maintanance, repair, etc in BUSY, you need to follow these steps:
Step 1: You need to create item of each service by going to Administration menu.
Step 2: Click on Masters then select Item.
Step 3: Click on Add and enter your service details such Name, SAC code, Service Tax Category, etc then save.
Step 4: Next, you can create invoice with these items.
How can I add freight charges to an existing invoice in BUSY without affecting stock quantity?
Follow below steps to add freight charges to an existing invoice in BUSY without affecting stock quantity:
Step 1: Treat freight charges as Bill sundry, so it will not refelect in stock.
Step 2: Open desired voucher and press F3 on bill sundry.
Step 3: Create bill sundry as mention the nature and other configuration.
Step 4: Save and Apply it as per your requirement.
I want to charge % GST or exempt GST on certain transactions. What are my options?
To charge 0% GST or exempt GST on certain transactions in BUSY, you can follow these steps:
Step 1: Create a new sales transaction or open an existing one.
Step 2: While entering the transaction details, you should see an option to select the sales type. Step 3: Choose Nil Rated or Exempt Sales Type
Step 4: Continue to enter the other transaction details,
Step 5: Save the transaction
Why does the error of voucher number already exist appear while creating purchase voucher in BUSY?
If the error of voucher number already exist display during purchase voucher entry in BUSY, it means that voucher with same number exist with different or same party in purchase. You can voucher which already exist in database by follow these steps:
Step 1: Go to transaction section then click on purchase voucher type.
Step 2: Choose modfy tab then specify the voucher series, voucher number and click on ok tab.
The accounting software is displaying errors during billing transactions. How can I resolve these errors?
To resolve errors during billing transactions in BUSY, you can try the following steps:
Step 1: Open the relevant voucher.
Step 2: Specify details like, voucher date,Number, type.
Step 3: Ensure that party details like, GSTN, address, station and pincode are correct in party master.
Step 4: If using Billing/Shipping feature then check details mention correctly on that window as well.
If still error persists, can share on support@busy.in
The fields in my voucher are blank. What should I fill in those fields?
If the fields in your voucher are blank, you should fill in the necessary information according to the specific field. For example, if there is a field for the item, you should enter the item details. If there is a field for the account group, you should select the appropriate account group. Make sure to fill in all the required fields to avoid any blank entries in your voucher.
I changed a voucher but the effect is not reflected. What should I do?
If you made some changes to a voucher in BUSY but they didn't save, then it could mean that the
changes you made were not saved at the moment. In this case, you should redo the changes.
However, make sure that after making the changes, you click on the save button After opening voucher in
modifcation way under the transaction. Also, ensure that the voucher completion
has been saved.
Where can I find the distance calculator option under Transport Details in BUSY?
You can find the distance calculator option under the transport window as when you mention the station and pincode in the given field there is option for 'Check Distance' click on it then distance will be auto picked through your given pincode .
Also you can leave distance '0' if there's any discrepancy in pin to pin distance calculation, portal will auto calculate your distance as per given pincode.