Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I fix an error message while generating invoices after updating BUSY?
Please provide more detais as what error message you are getting during invoice generation?
Further can check these troubleshooting steps to fix that errors:
Step 1: Make sure you have opened correct financial year to avoid any date related error.
Step 2: Ensure the BUSY is running as an administrator to avoid any compatibility issue.
Step 3: Check all the necessary details are correct such as Party, Item, Sale / Purchase type, etc.
How can I record transactions as GST exempt or nil rated in BUSY?
To charge 0% GST or exempt GST on certain transactions in BUSY, you can follow these steps:
Step 1: Create a new sales transaction or open an existing one.
Step 2: While entering the transaction details, you should see an option to select the sales type. Step 3: Choose Nil Rated or Exempt Sales Type
Step 4: Continue to enter the other transaction details,
Step 5: Save the transaction
I am having trouble accessing a voucher. Can you help me locate it?
If you are trouble accessing a voucher then please follow the given steps
Step 1: Go to transaction menu then select desired voucher from the
voucher list.
Step 2: If you do not find desired voucher in the list then you need to
go to administration menu then configuration then feature option
Step 3: Then select inventory and enable the voucher from here then it
will get reflect in list.
Can you guide me through the process of creating or editing an invoice?
The process of creating or editing an invoice, you need to follow these steps:
Step 1: Go to transactions and then select voucher type.
Step 2: Now click on add for creating a new invoice and add all necessary details and click on save button.
Step 3: If want to edit the invoice click on modify mode and open the invoice and do editing in invoice and click on save button.
What is the process to modify a previously generated bill in BUSY?
To edit a invoice in BUSY Software for the desired company, follow these steps:
Open the BUSY Software and select the relevant company.
Go to 'Transaction' => 'Purchase' => 'Modify.'
Enter the purchase invoice date, invoice number, and supplier details.
Provide item details, including descriptions, quantities, prices, and GST information.
Ensure that all details are accurately entered to ensure correct calculation of the total amount and save the voucher to take reflect in data
Why is a bill not visible in the list after creating it?
The bill is not visible in the list after creating it due to these possible reasons:
1. You are checking the list on wrong date.
2. Might be you are checking the list with wrong voucher series and bill created in different voucher series.
3. If you are using the approval feature and the bill is unapproved so to view that bill in list set Y on include unapproved or rejected entries.
How do I change the voucher amount for a bill generated earlier?
To change the voucher amount of an invoice generated in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and select the voucher type such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher which amount you want to change.
Step 3: After open the voucher make the necessary changes related to amount save changes.
Note: Take backup of your data before making any changes.
Why am I getting errors while trying to record transactions in BUSY?
There could be several reasons why you are getting errors while trying to record transactions in BUSY Some possible reasons include
Step 1 : Entering incorrect or incomplete information
Step 2 : Not selecting the appropriate tax categories
Step 3 : Mismatched values, or issues with the software itself.
Step 4 : It is recommended to double-check the entered data, ensure all necessary fields are filled correctly.
How can I ensure invoices are compliant when using BUSY?
To ensure invoices are compliant when using BUSY, you can follow these steps:
Step 1. Enable the e-invoice option under GST and VAT settings.
Step 2. Link BUSY with the GST portal by providing GST login credentials.
Step 3. Add QR code, IRN, and acknowledgement details to the invoice template.
Step 4. Select 'Yes' for e-invoice required when generating vouchers.
Step 5. Enter ship to location details like place and pincode on the voucher.
What are the different types of vouchers available in BUSY?
In BUSY, there are multiple voucher types are available such as sales , purchase, sales return, purchase return, receipt, payment, journal, contact and more.
To Create voucher in BUSY, follow these steps:
Step 1: Go to transaction section
Step 2: Select the required voucher type and then click on Add tab
Step 3: Specify the required details and create the voucher.
Step 4: After save the voucher, you can also take print of it.