Frequently Asked Questions

If you are using the billing shipping details then place of supply shows as per the GST basis selected by you in the window. If you select the GST report basis as per party master then place of supply will show as per party state. If you select the billing shipping details, then place of supply will show as per the state mention in the billing shipping details window.

If you want to add a GRR Number, follow these steps. 
 Step 1. Go to Administration, select Configuration, and click on Voucher Series Configuration. 
 Step 2. Choose the voucher type and click on Series,then Voucher Configuration. 
 Step 3. Enable Input Transport Details by pressing Y. 
 Step 4. When you enter a voucher in that series, you can enter the GRR number in the Transport Window.

If you are unable to select the unit for specific item while creating voucher please follow given below steps:
Step 1: Go to administtration menu
Step 2: Then click on masters 
Step 3: Then click on item
Step 4: Afterwards open the item from modify or list option
Step 5: Then check the unit of that item 
Step 6: Check the unit master is properly specified or not then save the changes accordingly

If software is not calculating the correct tax rate of an item there could be a several reasons of it:
1. If you have selected wrong sale/purchase type in voucher
2. If you have selected wrong tax category in item master
3. If you have specify the date wise tax rate in tax category master
4. If you are using change tax rate on the basis of price option available in tax category

If your sales invoice are not showing the multi rate GST when you already selected the multi rate sale purc type,Then pls follow the below steps.
 Step 1: Make sure that the Tax category should be mention in the item master.
 Step 2: Check the sale purc type, If you have configure the different tax rate accounts. Then make sure that all the tax rate should be define properly.

We have to open the Purchase Voucher in Modify Mode then add the Discount, Freight Bill Sundry in It..
Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Purchase Voucher
Step 3: Modify
Step 4: Add Discount, Freight Bill Sundry 
Also Check when you open the Bill Sundry, Accounting for Sales and Puchase should be tagged properly under option Adjust in Sale and Purchase Amount should be N then Tag Freight Account.

To correct an invalid GSTIN while generating invoices, follow these steps.
 Step 1. Go to administration menu then click on Masters.
 Step 2. Now click on Account and then choose modify.
 Step 3. Now select the account master from drop down list that contains the incorrect GSTIN number.
 Step 4. Now Enter the correct GSTIN number in respective field and click on validate button to validate the correctness.

If there is a difference of 1 rupee in debit and credit values in some bills in BUSY, it is generally ignored. However, if you want to fix it, you will need to match all the bills and find the one that is causing the difference by check in short range in period then you will get the period or date where showing mismatch and correct the entry.

If you want to enter the sales return in the sales voucher,then pls follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Features and Options
 Step 4: Then Inventory 
 Step 5: Enable the option allow sales return in the sales voucher
 Step 6: When you pass the sales voucher then enter the sales return quantity with the minus sign.

To view the generated invoices in BUSY, follow these steps: 
 Step 1: Go to Transactions. 
 Step 2: Click on the voucher type, and you will see three options: Add, Modify, and List. 
 Step 3: Select the List option. 
 Step 4: You can now view a list of all the generated invoices.
 Even you can see account ledger by using shortcut key Alt with L.