Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What are the different type of voucher available in BUSY?

In BUSY, there are multiple voucher types are available such as sales , purchase, sales return, purchase return, receipt, payment, journal, contact and more.
To Create voucher in BUSY, follow these steps:
Step 1: Go to transaction section
Step 2: Select the required voucher type and then click on Add tab
Step 3: Specify the required details and create the voucher.
Step 4: After save the voucher, you can also take print of it.

How does BUSY handle multiple tax rates for different items?

BUSY handles multiple tax rates for different items by providing the option to define tax categories and tax rates for each item. This allows users to assign specific tax rates to individual items based on their tax category. The tax rates can be set as a percentage and applied accordingly during invoice entry or purchase entry. This ensures accurate calculation of taxes for different items with varying tax rates.

What are the steps to edit or delete vouchers?

For Voucher Deletion - Press the Shortcut Key F8.
For Voucher Modification - We have to open the voucher in modify mode and can do require changes then save it.
Pls Follow the Below Steps :
Step 1: Click on Transactions
Step 2: Select Voucher Type
Step 3: Then Modify
Step 4: Select Voucher Series & Number
Step 5: Do the changes in the voucher and Save it

How to enter the SEZ sales voucher in BUSY.

To enter the SEZ sales voucher in BUSY follow below steps:
Step 1: Go to administration menu and select masters options.
Step 2: Then select sale type and click on add option.
Step 3: Then create new sale type with region selected as central and then SEZ unit.
Step 4: Then click on save button.
Step 5: Go to transactions option and click on sales then add voucher with sale type selected as sez.

How to use Hold Voucher feature in BUSY?

To use hold voucher feature in BUSY, Go to the Transactions Menu and add sales invoice and mid of billing if you want to hold voucher but you want to continue your billing than you can use Hold Voucher option located at the bottom of the Invoice. By this option you can continue your billing and whenever you want to restore hold voucher, click on same option to restore.

How to handle exempted supplies in GSTR reports?

If want to handle exempted supplies transactions then please follow the given steps
Step 1: Please ensure while enter exempt transaction you are selecting sale type
as central exempt or local exempt
step 2: If you are doing transaction with the item wise or tax inclusive sale type
then make sure GST categories for then exempted supplies must be set
as exempt in the item master.

The software is showing invalid GSTIN when I try to generate invoices. What could be the reason and how can I fix this?

To correct an invalid GSTIN while generating invoices, follow these steps.
Step 1. Go to administration menu then click on Masters.
Step 2. Now click on Account and then choose modify.
Step 3. Now select the account master from drop down list that contains the incorrect GSTIN number.
Step 4. Now Enter the correct GSTIN number in respective field and click on validate button to validate the correctness.

The debit and credit values are showing a difference of rupee in some bills. What should I do to fix this?

If there is a difference of 1 rupee in debit and credit values in some bills in BUSY, it is generally ignored. However, if you want to fix it, you will need to match all the bills and find the one that is causing the difference by check in short range in period then you will get the period or date where showing mismatch and correct the entry.

When I enter a sales return, it's being booked under "Sales" instead of "Sale Returns." What am I doing wrong?

If you want to enter the sales return in the sales voucher,then pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then Inventory
Step 5: Enable the option allow sales return in the sales voucher
Step 6: When you pass the sales voucher then enter the sales return quantity with the minus sign.

Why is the invoice not saving after I generate it? Where are invoices saved so I can retrieve them later?

To view the generated invoices in BUSY, follow these steps: 
Step 1: Go to Transactions.
Step 2: Click on the voucher type, and you will see three options: Add, Modify, and List.
Step 3: Select the List option.
Step 4: You can now view a list of all the generated invoices.
Even you can see account ledger by using shortcut key Alt with L.
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