Frequently Asked
Questions

Q: I purchased goods a while ago but am transporting them now. What date do I give for procurement?

When you are generating an E way bill for goods that were purchased earlier but are being transported now, you need to mention the actual date of procurement. In this case, it would be the date when you originally purchased the goods, not the current date when you are transporting them. For further assistance, you can seek help from the E way portal helpdesk or consult a tax professional.

Q: How do I input the details of original sales voucher while creating a sales return voucher in BUSY?

To input the original sales details while create the sales return voucher, follow these steps: Step 1: Go to transaction then click on sales return. Step 2: Click on add then mention the invoice number, date, party name, material center, item details with quantity and price in invoice. Step 3: While save the voucher, original sales details window will display. Update original sales invoice details in it and then save it.

Q: What steps should I follow if my vouchers/entries won't save after making changes?

If your entries are not saving after making the changes you can follow these steps: Step 1: Ensure that all the required fields is properly specified in voucher Step 2: Make sure you have save the invoice properly Step 3: If it is showing some error while saving the invoice try to check the error and solve it accordingly Step 4: Close the BUSY software and reopen it again and check

Q: How do I change the narration or details on an invoice in BUSY?

To change narration or other details on an invoice in BUSY, you need to follow these steps: Step 1: Go to Transaction menu and select the voucher type such as Sales, Purchase, etc. Step 2: Click on Modify and open the voucher which you want to modify Step 3: After open the voucher update the narration and other details and save changes. Note: Take backup of your data before making any changes.

Q: How can be adjusted for payment and receiving entries in BUSY Accounting Software?

Adjusted for payment and receiving entries in BUSY ,please check below steps : Step 1: go to the Transactions menu. Step 2: Choose the Receipt Voucher and click on Add to record the expense. Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher. Step 4: Adjust the Bill reference no. in Bill by Bill window to get better tracking bill wise.

Q: How can i update Billing shipping details in already generated sales invoice?

To update billing shipping details in already generated sales invoice, follow these steps: Step 1: Go to transaction then choose the sales option Step 2: Click on modify option then access the relevant invoice in modify mode. Step 2: While saving the invoice, the Billing and Shipping window will appear. In the Shipping window, you can specify the receiver details. Step 3: After specify the shipping details, you can save the invoice.

Q: How can I check missing HSN codes in items on a bill?

To identify missing HSN codes in items on a bill in BUSY, you can either open the item in modify mode by pressing Alt + M at the item grid on the invoice and check verify the HSN code in item master. Alternatively, you can check the print preview in standard format , where you will be able to spot any missing HSN codes associated with the items.

Q: How do I record the disposal or sale of a fixed asset?

for record the disposal or sale of a fixed asset , fillow these step: Step 1: Create an item master for fixed assets and tag them with the specified sales account. step 2: then Go to transaction menu Step 3: click on sale voucher Step 4: enter all the information like party name, date, sale type and vch no and name etc Step 5: After applying tax in VCH, please save the voucher.

Q: Is it possible to add freight charges in sale invoice in BUSY?

Yes, it possible to add freight charges in sale invoice in BUSY by following below steps: Step 1: Go to transaction menu and submenu sales Step 2: After that choose the add option and provide the necessary details as per your requirement Step 3: Then go bill sundry field and select Freight & Forwarding Charges from the drop down, then enter the amount and save the invoice by selecting save option.

Q: How can I correctly enter BB and BC invoices in BUSY?

The type of transaction, whether B2B or B2C, depends on the type of party you have selected in the invoice. You need to select the party as registered or unregistered according to their GST status. You can check and change the type of dealer in the party master or the Billing Shipping window. This will ensure that the invoice is recorded correctly and reflected in the GST reports.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I purchased goods a while ago but am transporting them now. What date do I give for procurement?

When you are generating an E way bill for goods that were purchased earlier but are being transported now, you need to mention the actual date of procurement. In this case, it would be the date when you originally purchased the goods, not the current date when you are transporting them.
For further assistance, you can seek help from the E way portal helpdesk or consult a tax professional.

How do I input the details of original sales voucher while creating a sales return voucher in BUSY?

To input the original sales details while create the sales return voucher, follow these steps:
Step 1: Go to transaction then click on sales return.
Step 2: Click on add then mention the invoice number, date, party name, material center, item details with quantity and price in invoice.
Step 3: While save the voucher, original sales details window will display. Update original sales invoice details in it and then save it.

What steps should I follow if my vouchers/entries won't save after making changes?

If your entries are not saving after making the changes you can follow these steps:
Step 1: Ensure that all the required fields is properly specified in voucher
Step 2: Make sure you have save the invoice properly
Step 3: If it is showing some error while saving the invoice try to check the error and solve it accordingly 
Step 4: Close the BUSY software and reopen it again and check

How do I change the narration or details on an invoice in BUSY?

To change narration or other details on an invoice in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and select the voucher type such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher which you want to modify
Step 3: After open the voucher update the narration and other details and save changes.
Note: Take backup of your data before making any changes.

How can be adjusted for payment and receiving entries in BUSY Accounting Software?

Adjusted for payment and receiving entries in BUSY ,please check below steps :
Step 1:   go to the Transactions menu.
Step 2: Choose the Receipt Voucher and click on Add to record the expense.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher.
Step 4: Adjust the Bill reference no. in Bill by Bill window to get better tracking bill wise.

How can i update Billing shipping details in already generated sales invoice?

To update billing shipping details in already generated sales invoice, follow these steps:
Step 1: Go to transaction then choose the sales option
Step 2: Click on modify option then access the relevant invoice in modify mode.
Step 2: While saving the invoice, the Billing and Shipping window will appear. In the Shipping window, you can specify the receiver details.
Step 3: After specify the shipping details, you can save the invoice.

How can I check missing HSN codes in items on a bill?

To identify missing HSN codes in items on a bill in BUSY, you can either open the item in modify mode by pressing Alt + M at the item grid on the invoice and check verify the HSN code in item master. Alternatively, you can check the print preview in standard format , where you will be able to spot any missing HSN codes associated with the items.

How do I record the disposal or sale of a fixed asset?

for record the disposal or sale of a fixed asset , fillow these step:
Step 1: Create an item master for fixed assets and tag them with the specified sales account.
step 2: then Go to transaction menu
Step 3: click on sale voucher
Step 4: enter all the information like party name, date, sale type and vch no and name etc
Step 5: After applying tax in VCH, please save the voucher.

Is it possible to add freight charges in sale invoice in BUSY?

Yes, it possible to add freight charges in sale invoice in BUSY by following below steps:
Step 1: Go to transaction menu and submenu sales
Step 2: After that choose the add option and provide the necessary details as per your requirement
Step 3: Then go bill sundry field and select Freight & Forwarding Charges from the drop down, then enter the amount and save the invoice by selecting save option.

How can I correctly enter BB and BC invoices in BUSY?

The type of transaction, whether B2B or B2C, depends on the type of party you have selected in the invoice. You need to select the party as registered or unregistered according to their GST status. You can check and change the type of dealer in the party master or the Billing Shipping window. This will ensure that the invoice is recorded correctly and reflected in the GST reports.

Frequently AskedQuestions