Frequently Asked Questions

When you are generating an E way bill for goods that were purchased earlier but are being transported now, you need to mention the actual date of procurement. In this case, it would be the date when you originally purchased the goods, not the current date when you are transporting them.
For further assistance, you can seek help from the E way portal helpdesk or consult a tax professional.

To input the original sales details while create the sales return voucher, follow these steps:
Step 1: Go to transaction then click on sales return.
Step 2: Click on add then mention the invoice number, date, party name, material center, item details with quantity and price in invoice.
Step 3: While save the voucher, original sales details window will display. Update original sales invoice details in it and then save it.

To ensure that all necessary information like vehicle number, station etc are enter in Voucher, follow these steps:
Step 1: Go to transaction then select the required voucher type.
Step 2: Click on modify then mention then voucher series, date and number and access the invoice in modify mode.
Step 3: Now, check the vehicle number and station in transport window and update the case if required and save the invoice.

To configure BUSY as per GST norms, you will need to have the following details ready:
Step 1. GSTIN 
Step 2. HSN codes for your products or services
Step 3. Tax rates for different goods or services as per the latest GST norms
Step 4. Party master details, including their GSTIN and address
Step 5. Transporter details, such as their name, vehicle number, and transporter ID
Step 6. E-Way Bill details, if applicable

To resolve the issue of scheme and discount is not being applied then make sure the following steps.
Step 1: Make sure that the scheme is created properly and select the proper data range during the voucher entry.
Step 2: The discount option should be enable in the voucher series configuration for the required voucher type series. If the discount option is disable then the scheme will not get apply.

To apply tax on discounted amount you need to follow below steps:
Step 1: Go to Administration menu and click on the Masters option.
Step 2: Then click on Bill Sundry and now click on modify option.
Step 3: Modify Tax Bill sundry and amount of bill sundry to be fed as Net Bill amount or Taxable amount. do the same with all tax bill sundries like CGST, SGST and IGST.

If you have used a unit incorrectly in a voucher you can change it later but only if no transaction exist with that unit and before doing changes always make sure to take a latest backup of your data
If you still want to change the unit then click on check unit change option if it will allowing you to change you can proceed for the change of unit

To return GST to the company if you claimed the input, you can pass the purchase return voucher against the purchase you have made from that company. To add purchase return voucher follow the below steps:
Step 1: Go to transactions menu then select purchase return voucher.
Step 2: Click on add and enter all the necessary details such as date, voucher number, purchase type, itc eligibillity, etc then save.

For GST Input on Capital Goods : During Puchase Voucher, There is ITC Eligibility Option below party master. Here we have to select the Input on Capital Goods and Services.
Pls Follow the Below Steps for Tagging Capital Good in Item :
Step 1: Open the Item Master
Step 2: In Left Bottom, Specify Purchase Account - Select the Capital Account then in Balance Sheet will show under Capital Account Head.

If your entries are not saving after making the changes you can follow these steps:
Step 1: Ensure that all the required fields is properly specified in voucher
Step 2: Make sure you have save the invoice properly
Step 3: If it is showing some error while saving the invoice try to check the error and solve it accordingly 
Step 4: Close the BUSY software and reopen it again and check