Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How can I enter an expense of , in BUSY without it showing as a very large number?
In BUSY, If you dont want to enter the large number of amount in the voucher.
Step 1: Open the payment voucher
Step 2: Click on amount column
Step 3: Mention the value 25K it will automatically show as 25000.
You can use for the large amount below alphabet in the voucher entry.
For Thousand as K
For Lakhs as L
For Crores as C
My billing, shipping, and invoices are getting mismatched. How can I avoid this?
To avoid mismatched billing, shipping, and invoices,
Step1 : Make sure to enter correct the party names, bill numbers, and addresses in party master.
Step2 : Double-check the details before generating invoices. Additionally, when using the bill-to-ship-to feature if applicable, and
Step3 : Ensure that the GST report nature select, as per party master for both billing and shipping parties detail are correctly entered.
How to modify the purchase voucher to update purchase bill number in BUSY?
To modify purchase voucher to update purchase bill number in BUSY, follow these steps:
Step 1: Go to transaction section then click on purchase voucher type
Step 2: Choose modify tab then specify voucher series, date and number to acces the required invoice in modify mode.
Step 3: Next, GST reporting details window will appear during save the invoice, update the purchase bill number and date then save the voucher.
Options disabled for generating invoices and debit notes in BUSY. How to enable?
If option disabled for invoice generation and debit note pls make sure below specify points:
1. Make sure you are logged in with main user
2. If not logged in with main user please check subuser has appropriate rights or not
3. Make sure that if you are using audit trail feature and your bls is expired in that situation your transaction tab will not be visible
What is the correct process to fix a wrong shipping address in BUSY?
To fix a wrong shipping address in BUSY, you can follow these steps:
Step 1. Open the invoice with the incorrect shipping address.
Step 2. Cancel the invoice by pressing CTRL+X.
Step 3. This will remove the cancelled invoice from the portal.
Step 4. Take a backup of your company data to retain the invoice details.
Step 5. Generate a new invoice with the correct shipping address on a different voucher number.
How to mark vouchers as nil rated or zero rated in BUSY?
Find out the steps to Mark voucher as nil rated or exempt
Step 1 : First you have to define tax category of nil rated or exempt in item master
Step 2 : Then have to select sales and purchase type of nil rated or exempt for both central and local transaction
Step 3 : Then voucher should be consider as nil rated or exempt
Why am I getting an invalid gst error while creating the voucher?
If you are getting an invalid gst error while creating the voucher there could be a several reasons of it:
1. Might be you have selected wrong sale and purchase type
2. If you have applied the tax in bill sundry make sure you have tag proper account in it such as CGST,SGST,IGST Input or output
3. Make sure you have selected correct tax category in item master
I want to register my business in one state but supply goods/services in another state. How do I configure the billing and shipping addresses correctly in this scenario?
In BUSY, you can add vouchers with different billing and shipping address. To enable it follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Vouche Series Configuration and choose the voucher type such as Sales, purchase, etc.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Enable the option of Seperate Billing / Shipping details and save changes.
I want to transfer stock from one godown to another godown registered under a different GST number. How can I record this stock transfer in BUSY?
To record stock transfer between two godwons you need to follow below steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: Then select feature and option and then click inventory tab.
Step 3: In inventory tab make sure to enable multi godwon inventory feature.
Step 4: Then go to transaction and select stock transfer voucher to add the voucher in it.
I made some manual edits to the bill values but it is still showing a difference in debit and credit amounts. What should I check?
To resolve manual edits in bills showing debit and credit difference in BUSY, you need to check each entry and ensure that the debit and credit balance is equal.you will need to match all the bills and find the one that is causing the difference by check in short range in period then you will get the period or date where showing mismatch and correct the entry.