Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

I am facing problems with back-dated invoice adjustments. What is the right way to do adjustments for past invoices?

You need to check below steps to adjust back date invoice properly: 
Step 1: Ensure user restriction by admin user to do back date entries.
Step 2: Audit or approved voucher can not be modified.
Step 3: As per government guideliness once an IRP has been generate it can not be modified.
If still issue persists then can share concern on support@busy.in

Why can't I see the full details I need to properly reconcile my accounting data in BUSY after downloading?

In BUSY, the software initially shows the total amount of all the bills and then provides the detailed breakup below it after data entry. This is the expected behavior, and reconciliation refers to matching the summarized total amount with the detailed breakup. If you are unable to see the full details you need for reconciliation, it is recommended to check after completing the data entry process.

What is the process to amend a bill number in BUSY?How can I update the DCG version in BUSY?

To amend a bill number in BUSY you can follow below given steps.
Step 1: Take a latest backup of the data.
Step 2: Go to transaction menu and select the voucher type for which you want to modify bill number.
Step 3: Click on modify option and then navigate to the voucher number field and modify the number in case of manual voucher numbering.

All my invoices are showing the same amount in BUSY. How can I update the invoice amounts correctly?

To update the invoice amounts correctly in BUSY, you can modify the invoice entries and ensure that the tax amounts are captured accurately. Additionally, you can delete any duplicate entries, retag certain heads like freight charges to the correct accounts, and regenerate the invoices after making the necessary modifications. Finally, validate the updated sales register and values to ensure that the invoice amounts are reflecting correctly.

What is the correct way to add tax amounts like GST to an invoice in BUSY without errors?

The correct way to add tax amounts like GST to an invoice in BUSY without errors is to select the appropriate tax category for each item or service being billed. 
Step 1 : Make sure to enter the correct tax rate and ensure that the tax amounts are calculated accurately.
Step 2 : Double-check the invoice before saving or submitting to avoid any errors.

Why I am not able to resave entry in BUSY.

Reasons if you are not able to modify entries in BUSY are mentioned below:
Step 1: If the admin user not given user rights of voucher modification.
Step 2: If the admin had disallowed back date entries then also you cannot modify voucher
Step 3: Also if you are using head office and branch office concept and do not provide branch users to modify the voucher.

How can enter debit note or credit note in BUSY.

If you want to enter debit note or credit note in BUSY you may follow given steps:
Step: 1 Go to the transaction.
Step: 2 Credit note or debit note voucher and add.
Step: 3 Can pass journal entry in case of without item credit or debit note and for with item credit or debit note you need to enter orginal voucher details and item name ,quantity and amount.

Can i create sales invoice through bank account in BUSY?

Yes, You can create sales invoice through bank account master in BUSY by follow these steps:
Step 1: Go to transaction section then click on sales voucher.
Step 2: Choose add tab then specify the voucher series, date, number, sales type, bank account in party master, material center in header part.
Step 3: Update the item details with price and quantity then apply tax and save the invoice.

How do I record interstate purchase transactions in BUSY

Inter State Purchase refers to when we purchase goods or services from different State.
For Tax At Item Level :
Step 1: During Voucher Entry, Select Sale Purchase Type of Central - Either Itemwise or Tax Inclusive.
Step 2: Mention the party and Item Details
For Tax At Voucher Level : Select the Sale Purchase Type - Multi Rate , Single Rate and apply the Bill Sundry through F4.

How do I enter transactions and invoices in BUSY

To enter transaction in BUSY follow the given steps
Step 1 Go on Transaction menu
Step 2 Select here which transaction you want to enter
Step 3 Do the entry
If you want training or help video of BUSY transaction, please follow the given steps
Step 1 Go on help menu
Step 2 Click on training help video
Step 3 Open video from here and check