Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

How to edit previously created invoices in BUSY to add transport cost?

If you want to edit an invoice to add transport cost, you can follow these steps:
Step 1: Open the invoice in modify mode and you can use the Bill Sundry option in the voucher.
Step 2: There is a bill sundry already created with the name Freight & Forwarding Charges. You can select this option and enter the amount of the Transport charges. And resave the voucher.

Why is the amount of bill sundry not include in taxable value in sales voucher?

In BUSY, if you apply any bill sundry after tax then the bill sundry amount will not include in taxable value of invoice. The tax will apply at item level in case of item wise sales type and tax inclusive sales so you can use multi rate sales type if you want to apply any bill sundry and required to include that amount in taxable value.

How can I add additional fields like item name and description in the invoice?

To add additional fields like item name and description in the bill in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration.
Step 3 : Enable item addtional field and click on save button.
Step 4 : Now go to transaction and add voucher

Why is the costing of my item not reflecting correctly after making an entry?

There could be several reasons why the costing of your item is not reflecting correctly after making an entry in BUSY Accounting software. It could be due to incorrect inventory valuation method, incorrect cost center allocation, or incorrect calculation of overhead costs. It is important to review your entry and ensure that all relevant information is accurately entered to reflect the correct costing of your item.

How to apply GST rates in BUSY?

We can configure Tax Rate through Below Steps:
Tax Category : Create the Tax Category for Goods and Services.
Step 1: Administration
Step 2: Masters
Step 3: Tax Category
Step 4: Add
Step 5: Mention the Tax rate details.
Pls Follow the Below Steps :
Step 1: Transaction
Step 2: Sales and Purchase
Step 3: Add
During Voucher Entry, Select the Party and Item Details with proper GST Tax rates as per Local, Central and Export.

Is e-invoice cancellation is possible in BUSY?

Yes, e-invoice cancellation is possible in BUSY follow the below steps to do the same: 
To cancel an E invoice through BUSY first we need to cancel the voucher as well.
Step 1: After cancellation of voucher a window appear as 'Do you want to cancel an E invoice from portal'
Step 2: Select Y and mention the remarks of cancellation.
Step 3: Press ok and cancel it.

How do I update or correct tax rates in the software if they are showing incorrectly?

To correct your tax rates in BUSY you need to follow below steps:
Step 1: Open the item master and make sure tax category of that item is similar to tax rate we want to apply in voucher
Step 2: Make sure correct sale and purchase type selected while doing transaction
Step 3: If bill sundry is used to apply the tax in voucher make sure its correct

Can you show me how to select a specific account or party in my sales voucher?

Yes you can select the specific party in sales voucher by following these steps:
Step 1: Go to transactions menu then click on voucher such as sales,purchase etc
Step 2: Then click on add button and after selecting the required fields such as voucher number,date and sale or purchase type etc
Step 3: Then select the party name as required in its respective field and do the entry accordingly

Why is the GST being charged on the taxable amount even after the discount is applied?

GST is being charged on the taxable amount even after the discount is applied because you have applied discount after the tax applied. Follow these steps to charge correct GST.
Step 1: If tax applied in the bill sundry then you should apply discount before the tax bill sundry.
Step 2: If you are using itemwise or tax inclusive sale type then you should apply discount item wise.

Can I define tax categories for parties and have the tax automatically calculated while entering the voucher?

Yes, you can define tax categories for parties in BUSY Accounting software and the tax will be automatically calculated while entering the voucher.
Please follow the below steps.
Step 1: Click on administration and then masters
Step 2: Then account and click on modify or add, here on the right hand side enable the specify default sale type then select it as per you need and save it.