Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I made changes to the HSN code but the software is still picking up old data. What should I do?
If you have Change HSN code and BUSY is picking old HSN code, Follow these Steps :
If you have changed the HSN code and BUSY is still picking up the old HSN code, follow these steps:
Step 1: Go to the Housekeeping Menu.
Step 2: Select Regenerate Master Help Files.
If you are still facing the same issue, reopen BUSY.
I am getting an error that says "value of all items must be equal". How do I resolve this?
To resolve the error "value of all items must be equal", you need to check the values of all the items in your transaction. Make sure that the total value of all the items is equal. If there is any discrepancy, adjust the values accordingly to ensure they are equal. Once you have made the necessary adjustments, the error should be resolved in voucher entry.
If I want to return an item to the person from whom I purchased it, what should I do?
If you want to return an item to the person from whom you purchased it in BUSY, you should create a purchase return voucher by following belew steps:
Step 1: Go to transaction menu and select voucher type as purchase return
Step 2: Then select add and mention the required details as per the preference such as series, date, voucher number and party and then select save.
The total amount is displaying incorrectly in the sales voucher I created in BUSY. How can I fix this?
If the total amount in the voucher is not displaying correctly then follow the below steps.
Step 1: Make sure you have properly used the sale purc type as per the local,central or export with correct tax rate.
Step 2: Ensure that tax rate has been properly configured in the item master.
Step 3: Ensure that correct bill sundry configured and applied in the voucher.
How can I add a purchase voucher in BUSY so that it will impact the inventory as well?
To add a purchase voucher in BUSY, follow these steps:
Step 1: Go to the transactions menu then select the purchase voucher and click on add.
Step 2: Enter the required details such as the date, voucher number, and specify the purchase type as required.
Step 3: After that select party and enter item details in voucher then save the voucher, which will update both inventory and accounting.
Can I enable the dispatch details column?
If you want to add dispatch details, you can do so in the transport window after entering the voucher. Follow these steps:
Step 1: In the transport details window, enable E-invoice Required or E-way bill Required.
Step 2: In the transaction type, select Bill From-Dispatch From, then in dispatch details, press Y if you want to add dispatch details.
Step 3: Add the dispatch details and press OK.
Why are the transporter details not showing at the voucher entry level ?
To transporter details not showing at the voucher entry level follow the below steps:
Step1:
Check the configurations : Go to Administration- > Configuration -> Voucher series configuration-> Select Voucher type -> Select Voucher series -> Input Transport Details .
Step2:
Set value : Enable Input transport details .
Step 3:
Check Entry : Create Sales voucher and check transport details window will appear .
I need help entering a quantity of kg. How do I do that?
If you have already set the two decimal places for the quantity and have Kg unit in the item master then you can enter it in the quantity column of the voucher.
Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then select the required voucher type and series
Step 3: In the voucher entry, mention the quantity in the quantity column and save it.
How can i consolidate same items in sales quotation voucher in BUSY?
To consolidate sames items in sales quotation in BUSY, you can follow the below steps:
Step 1: Go to administration section then configuration tab then select voucher series configuration.
Step 2: Choose the sales quotation voucher type then select the series and click on voucher configuration tab.
Step 3: Now, click on configure standard pos options then set Y to consolidate items after saving and save the configuration.
I am facing issues generating invoices/bills in BUSY. What should I do?
Reasons for facing issues while generating gst bill from BUSY.
1. If you have mentioned Invalid GSTIN of supplier or recipient it can create problem while generating gst bill.
2. If you have charged wrong tax rate in voucher it can also lead to showing error while generating gst bill.
3. Mentioned wrong tax rate in item master can also lead to showing error while generating gst bill.