Frequently Asked
Questions

Q: What is the process to fill mobile numbers in voucher shipping details?

The process to fill mobile numbers in voucher shipping details is given below: 1: Open relevant voucher. 2: Then mention series, date, sale type and party name. 3: Then a billing/shipping window will appear. 4: Select the GST report basis and mention the party name , mobile number and other information in given field. 5: Then click ok and mention other required details. 6: Save the voucher and check the preview.

Q: I adjusted a sale order but old references are still appearing. Why is this happening?

If you are adjusted sale order reference and still showing in pending that means reference is not adjusted with full quantity then follow the given steps : Step 1: Go to Transaction menu Step 2: Click on Voucher Step 3: Then click on list option Step 4: Then open voucher in modify mode Step 5: Then recheck entries and adjust full quantity of order in voucher

Q: Can we set the Maximum Retail Price (MRP) as the sales price for my products?

The MRP as the sales price ensures that customers do not pay more than the specified maximum price for the item. Step1: Configuration : Go to Administration- > Configuration -> Features / Options -> Inventory -> Click on Item pricing modes inn vouchers -> Select Treat MRP As Sale Price Step2 Master Configuration : Entered Sale Price into Master . It will automatically pick the MRP .

Q: How can I update the automatic purchase price in the voucher from the item master?

To update the automatic purchase price in the voucher from the item master then follow the below steps Step 1: Go to administration and then configuration Step 2: Then features and options and choose the inventory tab,click on item pricing mode option and tick the default pick from item master. Step 3: When you pass the voucher entry and select the item then purchase price will pick automatically.

Q: Is there a one-click method for transferring stock between two material centers in BUSY?

There is no one click method for transfering the stock from one material centre to another material centre. You have to pass the Stock transfer voucher. Pls follow the below steps. Step 1: Click on Transactions Step 2: Then Stock Transfer Step 3: Then Add Mention the From material centre from which you transfer the stock and To where you want to transfer the stock.

Q: How do I convert non-GST raw materials into GST when selling the final product?

To calculate the GST on non gst item at sales posting, follow these steps: Step 1: Go to transaction section then click on sales voucher type Step 2: Choose the add option then create the invoice by specifying all the necessary details such as date, Voucher number, Party Name, Item, select multi rate sales type etc. Step 3: Next, Apply tax at bill sundry and save the invoice.

Q: Does my transport details reset to blank every time I generate a new bill?

While voucher entry,in transport details you can create trasnporter and mention id and it will be saved in data base so next time it will be shown in dropdown.But other details like pincode,vehicle number and other transport details,you have to enter manually in new voucher as it is entered according to details of new voucher and for all voucher tranport and other details may vary

Q: I am facing issues generating GST bills in BUSY. What could be the reason?

Reasons for facing issues while generating gst bill from BUSY. 1. If you have mentioned Invalid GSTIN of supplier or recipient it can create problem while generating gst bill. 2. If you have charged wrong tax rate in voucher it can also lead to showing error while generating gst bill. 3. Mentioned wrong tax rate in item master can also lead to showing error while generating gst bill.

Q: What is the difference between doing a purchase through a direct purchase or through general?

In BUSY Accounting software, the difference between doing a purchase through a direct purchase or through Journal entry ,please follow below steps: Step 1: In BUSY , purchase entry is in the single entry mode and the Journal entry is in the double entry mode. Step 2: For the stock calculation have to enter Purchase entry and for only accouning effect have to enter Journal voucher.

Q: I'm having an issue with duplicate transporters being created. How can I delete the duplicates?

To remove or delete the old transporter in BUSY, follow the below steps: Step 1: Go to transaction menu then select the required voucher. Step 2: Next, open the transport window and select the required transport details in the transport grid. Press the F4 function key, window will appear where you can choose the transporter and press the F8 function key to delete the selected transporter.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What is the process to fill mobile numbers in voucher shipping details?

The process to fill mobile numbers in voucher shipping details is given below:
1: Open relevant voucher.
2: Then mention series, date, sale type and party name.
3: Then a billing/shipping window will appear.
4: Select the GST report basis and mention the party name , mobile number and other information in given field.
5: Then click ok and mention other required details.
6: Save the voucher and check the preview.

I adjusted a sale order but old references are still appearing. Why is this happening?

If you are adjusted sale order reference and still showing in pending that means reference is not adjusted with full quantity then follow the given steps :
Step 1: Go to Transaction menu 
Step 2: Click on Voucher 
Step 3: Then click on list option 
Step 4: Then open voucher in modify mode 
Step 5: Then recheck entries and adjust full quantity of order in voucher

Can we set the Maximum Retail Price (MRP) as the sales price for my products?

The MRP as the sales price ensures that customers do not pay more than the specified maximum price for the item.
Step1: 
Configuration : Go to Administration- > Configuration -> Features / Options -> Inventory -> Click on Item pricing modes inn vouchers -> Select Treat MRP As Sale Price
Step2 
Master Configuration : Entered Sale Price into Master . It will automatically pick the MRP .

How can I update the automatic purchase price in the voucher from the item master?

To update the automatic purchase price in the voucher from the item master then follow the below steps
Step 1: Go to administration and then configuration
Step 2: Then features and options and choose the inventory tab,click on item pricing mode option and tick the default pick from item master.
Step 3: When you pass the voucher entry and select the item then purchase price will pick automatically.

Is there a one-click method for transferring stock between two material centers in BUSY?

There is no one click method for transfering the stock from one material centre to another material centre. You have to pass the Stock transfer voucher.
 Pls follow the below steps.
 Step 1: Click on Transactions
 Step 2: Then Stock Transfer
 Step 3: Then Add
 Mention the From material centre from which you transfer the stock and To where you want to transfer the stock.

How do I convert non-GST raw materials into GST when selling the final product?

To calculate the GST on non gst item at sales posting, follow these steps:
Step 1: Go to transaction section then click on sales voucher type
Step 2: Choose the add option then create the invoice by specifying all the necessary details such as date, Voucher number, Party Name, Item, select multi rate sales type etc.
Step 3: Next, Apply tax at bill sundry and save the invoice.

Does my transport details reset to blank every time I generate a new bill?

While voucher entry,in transport details you can create trasnporter and mention id and it will be saved in data base so next time it will be shown in dropdown.But other details like pincode,vehicle number and other transport details,you have to enter manually in new voucher as it is entered according to details of new voucher and for all voucher tranport and other details may vary

I am facing issues generating GST bills in BUSY. What could be the reason?

Reasons for facing issues while generating gst bill from BUSY.
1. If you have mentioned Invalid GSTIN of supplier or recipient it can create problem while generating gst bill.
2. If you have charged wrong tax rate in voucher it can also lead to showing error while generating gst bill.
3. Mentioned wrong tax rate in item master can also lead to showing error while generating gst bill.

What is the difference between doing a purchase through a direct purchase or through general?

In BUSY Accounting software, the difference between doing a purchase through a direct purchase or through Journal entry ,please follow below steps:
Step 1: In BUSY , purchase entry is in the single entry mode and the Journal entry is in the double entry mode.
Step 2: For the stock calculation have to enter Purchase entry and for only accouning effect have to enter Journal voucher.

I'm having an issue with duplicate transporters being created. How can I delete the duplicates?

To remove or delete the old transporter in BUSY, follow the below steps:
Step 1: Go to transaction menu then select the required voucher.
Step 2: Next, open the transport window and select the required transport details in the transport grid. Press the F4 function key, window will appear where you can choose the transporter and press the F8 function key to delete the selected transporter.

Frequently AskedQuestions