Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I am unable to save the Bill?
If you are unable to save the bill follow the given Steps
Step 1: check have you entered all required field
Step 2: Read the error message carefull and correct it
iIf still having same issue then you can contact us on our centerlized 24*7 helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
Some vouchers or invoice details seem to have changed in the accounting software after I exported data for GST filing. Why did this happen and how can I prevent this?
If some vouchers or invoice details seems to have changed in the BUSY software please take care below steps to take care of this:
Step 1: Make sure you have set daily data backup configuration for safety
Step 2: Enable audit trail feature so it will help you to track the sctivity dobe by you such as modification and creation etc
Is there an option to modify the call receipt voucher?
Yes, you can modify the call receipt voucher by using these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select call receipt voucher then click on modify.
Step 3: Enter the voucher series and number then open it. After opening it you can modify it as per the requirements then save changes.
Step 4: You can not modify the call status.
Add invoice to show list in BUSY. What to do?
If you want to see invoice in list then please follow the given steps
Step 1: Go to transaction menu then then select sale invoice then add.
Step 2: Then enter the required details and save the sale invoices.
Step 3: Then go to transaction menu then select sale invoice then list.
Step 4: Now voucher will show in the list.
How can I apply tax automatially in the voucher?
To apply tax automatically in voucher ensure the below steps:
Step 1: Ensure that item tax rates should be specified in item master.
Step 2: Then go to transaction and add vouucher such as sales or purchase.
Step 3: Then have to select sale type or purchase type as itemwise or taxinclusive.
Step 4: Then enter the item and tax will be auto taken after amount.
Where we can Enter transport details in BUSY invoices?
Follow below steps to enter the transporter details in BUSY:
Step 1: Open relevant voucher.
Step 2: Specify the required details.
Step 3: Then a window will appear as transporter details.
Step 4: Mention transporter name there , if not created before then can create through F3 .
Step 5: Mention the name and ID.
Step 6: Save and proceed for generation.
How can i see item-wise discount reports in BUSY?
if you want to see item-wise discount report in BUSY please follow these steps:
Step 1: Go to display menu
Step 2: Then click on inventory summary
Step 3: Then click on item-wise discount
Step 4: Then select it as one,group and all as required for party and for items as well
Step 5: Then specify the date-range and click on ok button to generate the report
How to add shipping charges to BUSY invoices?
We can add Shipping Charges as Bill Sundry in the voucher. Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Bill Sundry
Step 4: Add
Step 5: Select Bill Sundry Type - Additive and Bill Sundry Nature - Others
Step 6: Enable the Option for Costing and Accounting in the Voucher as per your requiredment.
Step 7: During voucher entry, Apply the Bill Sundry.
How can I enter tax in my bill if its not showing up in the tax summary?
To enter tax on bills, follow these steps:
Step 1: Go to Transactions and select Sales or Purchases where you want to add tax.
Step 2: Choose the sale or purchase type, local or central, as required.
Step 3: Enter item details. In the Bill Sundry window, press F4 to automatically add the tax bill sundry.
Step 4: Save the voucher and check the Tax Summary.
How can I make sure MRP details are correctly reflected in the bill when the barcode is not scanning?
If the barcode is not scanning, you can manually enter the MRP details in the software while creating the invoice or sales order. Make sure to enable MRP Wise Details in the software and enter the correct MRP for each item. Also, use the audit trail feature to track any changes made to the MRP and sales transactions for transparency and accountability.