Frequently Asked
Questions

Q: How do I adjust my taxes and books if I cannot delete a voucher created earlier in BUSY?

If you cannot delete a voucher created earlier in BUSY, you can adjust your taxes and books by manually correcting the voucher entries. Make the necessary changes to the tax settings, voucher entries, and product pricing to ensure the correct tax amounts are calculated. It is important to ensure that you understand the root cause of the issue before making any adjustments.

Q: What steps are required to cancel a voucher in BUSY? I am unable to locate the cancel voucher option.

To Cancel a Voucher in BUSY you need to follow the steps Step1 Open the voucher you want to cancel from list of the the Voucher Step2 Click on cancel button on the top right corner of Voucher or Click Control and X key together to cancel the voucher. Step3 After cancel the voucher you need to mention the reason of cancellation.

Q: I am unable to find the "Adjustment without stock" configuration option under Inventory Parameters. Where can I enable this?

To enable to find the "Adjustment without stock" configuration , fllow these Step: step 1: GO to adminstration Menu. Step 2: Then click on Configuration. Step 3: then click on Feature/option and then click on Inventory option Step 4: then click on config in Parameter option Step 5: Then set Allow option in adjustment w/o stock.

Q: How can I properly record goods purchased from a party in the software if I didnt record it initially?

You can record the purchase by creating a new voucher and to record voucher you need to follow some steps: Step 1: Go to the Transaction and select Purchase voucher option. Step 2: Now select Add option and enter all required details with item name of which you want to maintain stock. Step 3: Now click on save option or press shortcut key F2.

Q: I am having trouble processing a transaction for a specific amount in BUSY. What could be the issue?

If you are set negative cash warning then it won't allow to add payments if cash amount is going to negative. Further, If you set warning for credit limit for a party and it's cross then also you will not able to save the transactions. You can disable or change warning by going to Warning Alarms in Configuration under Administration menu.

Q: How to enter the sale return ?

To enter the sale return in BUSY , follow the steps below: Step 1: Go to transaction menu Step 2: Select sale return option Step 3: Click on add then mention voucher header details such as date , voucher number , sale type and party Step 4: Now mention original invoice number in window Step 5: Mention item detais then apply tax and save voucher

Q: How can we take cash in IGST?.

Cash cannot be directly taken in IGST. Cash transactions are typically associated with local sales and are recorded under CGST or SGST. IGST is applicable for interstate sales. If you want to record a cash transaction under IGST, you need to create a master for the party as an out-of-state party, and then the system will automatically consider it as IGST.

Q: I made sales to some unregistered dealers. How do I account for this in BUSY?

To record sales made to unregistered dealers, you need to follow below steps: Step 1: Go to administration menu and select masters option. Step 2: Then select account then click on add option. Step 3: Then in add master window add the account with necessary details. Step 4: Then in dealer type mention the unregistered and click on ok button to save the account master.

Q: What should I do to cancel invoice with e way and e invoice in BUSY?

To cancel invoice with e way bill and e invoice in BUSY, follow these steps: Step 1: Go to transaction section Step 2: Then select the required voucher type and click on Modify option Step 4: After access the invoice in modify mode ,Press Ctrl+X shortcut to cancel invoice with the E way Bill and e invoice and provide a remark for the cancellation.

Q: Can you explain how to use the unit price and amount fields? They seem switched.

To use the unit price and amount fields, you need to enter the correct values in each field. The unit price field should contain the price per unit of the item, while the amount field will automatically calculate the total cost based on the quantity entered. If the fields appear switched check the field call in advanced format which is configured.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I adjust my taxes and books if I cannot delete a voucher created earlier in BUSY?

If you cannot delete a voucher created earlier in BUSY, you can adjust your taxes and books by manually correcting the voucher entries. Make the necessary changes to the tax settings, voucher entries, and product pricing to ensure the correct tax amounts are calculated. It is important to ensure that you understand the root cause of the issue before making any adjustments.

What steps are required to cancel a voucher in BUSY? I am unable to locate the cancel voucher option.

To Cancel a Voucher in BUSY you need to follow 
the steps 
Step1 Open the voucher you want to cancel from list of the the Voucher 
Step2 Click on cancel button on the top right corner of Voucher 
or Click Control and X key together to cancel the voucher.
Step3 After cancel the voucher you need to mention the reason of cancellation.

I am unable to find the "Adjustment without stock" configuration option under Inventory Parameters. Where can I enable this?

To enable to find the "Adjustment without stock" configuration , fllow these Step: 
 step 1: GO to adminstration Menu. 
 Step 2: Then click on Configuration. 
 Step 3: then click on Feature/option and then click on Inventory option 
 Step 4: then click on config in Parameter option 
 Step 5: Then set Allow option in adjustment w/o stock.

How can I properly record goods purchased from a party in the software if I didnt record it initially?

You can record the purchase by creating a new voucher and to record voucher you need to follow some steps:
Step 1: Go to the Transaction and select Purchase voucher option.
Step 2: Now select Add option and enter all required details with item name of which you want to maintain stock.
Step 3: Now click on save option or press shortcut key F2.

I am having trouble processing a transaction for a specific amount in BUSY. What could be the issue?

If you are set negative cash warning then it won't allow to add payments if cash amount is going to negative. Further, If you set warning for credit limit for a party and it's cross then also you will not able to save the transactions. You can disable or change warning by going to Warning Alarms in Configuration under Administration menu.

How to enter the sale return ?

To enter the sale return in BUSY , follow the steps below:
Step 1: Go to transaction menu
Step 2: Select sale return option
Step 3: Click on add then mention voucher header details such as date , voucher number , sale type and party
Step 4: Now mention original invoice number in window 
Step 5: Mention item detais then apply tax and save voucher

How can we take cash in IGST?.

Cash cannot be directly taken in IGST. Cash transactions are typically associated with local sales and are recorded under CGST or SGST. IGST is applicable for interstate sales. If you want to record a cash transaction under IGST, you need to create a master for the party as an out-of-state party, and then the system will automatically consider it as IGST.

I made sales to some unregistered dealers. How do I account for this in BUSY?

To record sales made to unregistered dealers, you need to follow below steps:
Step 1: Go to administration menu and select masters option.
Step 2: Then select account then click on add option.
Step 3: Then in add master window add the account with necessary details.
Step 4: Then in dealer type mention the unregistered and click on ok button to save the account master.

What should I do to cancel invoice with e way and e invoice in BUSY?

To cancel invoice with e way bill and e invoice in BUSY, follow these steps:
Step 1: Go to transaction section
Step 2: Then select the required voucher type and click on Modify option
Step 4: After access the invoice in modify mode ,Press Ctrl+X shortcut to cancel invoice with the E way Bill and e invoice and provide a remark for the cancellation.

Can you explain how to use the unit price and amount fields? They seem switched.

To use the unit price and amount fields, you need to enter the correct values in each field. The unit price field should contain the price per unit of the item, while the amount field will automatically calculate the total cost based on the quantity entered. If the fields appear switched check the field call in advanced format which is configured.

Frequently AskedQuestions