Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
What do I do if my purchase voucher amount is posted under the wrong account head?
If your purchase voucher amount is posted under the wrong account head, then you need to check these steps:
Step 1: Check the purchase type and see if there is correct purchase account tagged.
Step 2: Check in the item master any other purchase account tagged other than purchase.
Step 3: If any bill sundry applied check in it correct account tagged in that.
What is the process to change due dates for invoices and bills to days in BUSY?
To change the due dates for invoices and bills to 30 days in BUSY, you can go to the settings or preferences section of the software. Look for the option to modify payment terms or credit terms. Update the terms to 30 days and save the changes. This will automatically apply the new due dates to all future invoices and bills.
I deleted a sales return entry in BUSY but now my sales amounts are not reconciling with the portal. What is the correct way to delete entries in BUSY?
If you delete a sales return entry in BUSY that has already been uploaded to the GST portal, it will impact the sales amount, leading to a mismatch with the portal data. In such cases, where corrections are required for previously filed data, it's essential to follow the appropriate amendment procedures on the GST portal and make corresponding corrections in BUSY.
The amount on my bill seems to be incorrect in BUSY, but I cannot identify where the mistake. How can I locate the error?
To locate the error if the amount on your bill is incorrect, review the entire bill and check for any data entry mistakes. Double check the accuracy of quantities for each item and ensure that all items are correctly entered in the voucher. If any discounts apply in the voucher, verify that the discount amount is properly reflected in the voucher.
The accounting software is not allowing me to add line items and taxes to the sales invoices. How can I troubleshoot this?
In sale voucher there is 124 default lines for item entry, but you can increase the lines by following these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Click on Maximum Entries in Voucher and increase Item Entries upto 999.
Further, tax will apply on the basis of sale type you have selected in the sales voucher.
I want to cancel a generated invoice but keep the invoice number. Is there a way to do this in BUSY?
To Cancel a Voucher in BUSY you need to follow
the steps
Step1 Open the voucher you want to cancel from list of the the Voucher
Step2 Click on cancel button on the top right corner of Voucher
or Click Control and X key together to cancel the voucher.
Step3 After cancel the voucher you need to mention the reason of cancellation.
I am unable to add sales and taxes like IGST in the billing software. What should I do to resolve this?
To add sales with IGST in BUSY, you need to follow these steps:
Step 1: Open your company and click on Transaction.
Step 2: Select sales then click on Add.
Step 3: Enter the necessary details such as Date, Vch Number, and sale type should be IGST or Central.
Step 4: Enter party and item details then apply tax and save.
How can be modify vouchers in case of incorrect entry
To modify existing voucher in case of incorrect entry follow the given steps
Step 1 Go to the transactions menu
Step 2 Select the voucher you want to modify
Step 3 Select modify option under vcher type
Step 4 Select series and voucher number then enter in voucher
Step 5 Select the entries you want to modify and save the changes
How can i print the sales retun voucher in BUSY?
To print the sales return voucher in BUSY, follow these steps:
Step 1: Go to transaction section then click on sales return tab.
Step 2: Choose modify tab then update voucher series, date and number to open the invoice in modify mode.
Step 2: Now, Press Alt+p to give print command then select sales return option.
Step 3: Select the format then give print command.
How to apply GST on expenses in sale invoice?
To apply GST on expenses in sale invoice in BUSY for that follow the below steps:
Step 1: Go to transaction menu and select voucher type as sale
Step 2: Then Select add and mention required details
Step 3: After that select expense account in bill sundry and specify amount
Step 4: Then apply tax By using F4 shortcut key now save the invoice