Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I make corrections if there are items missing in the re-created bills?
If some items are missing in the bill, then you can correct this in BUSY by using these steps:
Step 1: Open your company, then go to Transaction.
Step 2: Select the voucher type which you want to correct such as Sales, Purchase, etc.
Step 3: Click on modify and open the voucher, then add missing items and save again.
How can i update the correct billing/shipping details in existing sales voucher in BUSY?
To correct the shipping address details in sales invoice, follow these steps:
Step 1: Go to transaction section then select sales voucher type.
Step 2: Click on Modify option and access the invoice in access in modify mode.
Step 3: Billing/shipping details window will appear before saving the invoice. You can update the corect shipping details and save the invoice.
I am facing invalid GST percentage issues while creating invoices, how can I resolve it?
If you are facing invalid gst percentage error while creating invoices then you should check these steps:
Step 1: Check the sale or purchase type you have selected their tax rate is match with the item's tax rate.
Step 2: Press ALT+M on item name to open the item and can check the tax category mentioned in that.
How can I apply both GST and TDS to multiple line items in an invoice?
In Single voucher, You can charge the both GST and TDS in the bill sundry which will be apply on all the items. As TDS not get charge with one by one item in the voucher. For Charging the GST in the bill sundry then you need to use the single or multi rate sale/purc type.
What should I do if I want to reverse ITC in the purchase return?
When you add purchase return voucher it will automaticall reverse your ITC. To know how to add purchase return voucher follow the below steps:
Step 1: Go to transactions menu then select purchase return voucher.
Step 2: Click on add and enter all the necessary details such as date, voucher number, purchase type, itc eligibillity, etc then save.
What is the process for entering a new vendor invoice purchase in the software?
For creating a new vendor purchase invoice in BUSY then follow the below steps.
Step 1: Create the new vendor account master from the Masters option under Administration.
Step 2: Then go to the transaction menu
Step 3: Then purchase
Step 4: Then Add
Step 5: Select the vendor name and required details of the items and GST then save it.
What should I do if the total amount doesn't match between two data sources?
If the total amount doesn't match between two data sources, you should check the individual voucher amounts to ensure they match. If the individual amounts match but the totals don't, it could indicate a discrepancy or error in the data. You may need to review the data entry process and verify the accuracy of the entries.
How to check all data and balances are updated after invoice changes in BUSY?
To check if all data and balances are updated after making changes to invoices in BUSY, you can generate reports such as the Trial Balance, Profit and Loss Statement, and Balance Sheet. These reports will provide an overview of your financial data and help you ensure that all changes have been accurately reflected in the system.
How can I edit the default option for a different voucher shift in BUSY?
Let suppose you added a voucher and save it now you want to shift to different voucher , you need to folllow these steps :
Step 1 : Go to transactions select voucher type
Step 2 : Click on modify mode now press F6 default shortcut key and convert the voucher or shift the voucher to different voucher.
How do I add two different GST rates to the same invoice in BUSY
To generate invoices with multiple GST rates, you can follow these improved steps:
Step 1: Ensure that the correct tax rates are specified in the item master.
Step 2: Choose the Multirate / Item-wise / Tax inclusive sale/pur type when creating vouchers.
Step 3: The tax will be automatically applied based on the rates specified in the item master.