Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I am not able to determine the root cause of tax calculation differences. What process should I follow to debug this?
To debug tax calculation differences, you can check if the taxable value and tax amount are properly linked. You can also check if the tax rates for items are correct and if discounts are being properly applied. Additionally, you can compare the tax amounts shown in the software with the physical bill to identify any discrepancies.
I am having trouble viewing or editing a document in BUSY. What could be the issue?
Step 1 : One possible issue could be that the document is not compatible with the software or there may be a problem with the file itself.
Step 2 : It is recommended to check the file format and try opening it in a different program to see if it can be viewed or edited properly.
How can I correct a mismatch between my documents and my supplier's documents in the software?
To correct a mismatch between your documents and your supplier's documents in software, follow these steps:
Step 1: Carefully review both your documents related to quantities, prices, product descriptions, or other details.
Step 2: Communicate with Your Supplier
Step 3 : Create a clear and detailed recordincluding dates, document numbers, and a description of the issues
What options are available in BUSY if my purchase voucher is tax inclusive rather than multi-rate?
To add purchase voucher with tax inclusive in BUSY follow below steps:
Step 1: Go to transactions menu and select purchase from it.
Step 2: Then click on add option to add purchase voucher.
Step 3: Then select purchase type as Central-TaxIncl or Local-TaxIncl.
Step 4: After that mention all necessary information in purchase voucher then click on save button.
Why did tax prices not apply after inputting local item-wise bills?
The tax prices did not apply after inputting local item-wise bills in BUSY because:
Step 1: In item master tax category is not properly defined
Step 2: And must select sale or purchase type item wise and also check sale or purchase type configuration that in sale or purchase type master taxation type must be item wise.
How do I create a bill for a purchase in BUSY?
To create a purchase bill in BUSY, you need to follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select Purchase and click on Add.
Step 3: Enter all the necessary details such as Date, Vch No., Party, Item, etc and save.
Step 4: You can also print the purchase bill after saving it.
Where's the credit note option in BUSY? How to find it?
Follow below steps to find the option of credit note in BUSY:
Step 1: Go in transaction section.
Step 2: Select Cr. note option which is given.
Step 3: Click on add new.
Step 4: Specify required details.
Step 5: While saving it will ask you the original invoice number.
Step 6: Mention it and save.
Can I enter items in a cancelled voucher by activating it in BUSY?
Yes, you can enter items in a cancelled voucher by activating it in BUSY. To activate the invoice follow the below steps:
Step 1: Open that cancelled voucher then click on activate button or press ALT+X.
Step 2: Press yes to activate it and you need to feed the details again as after cancellation all the details remove.
I'm having trouble understanding how to create entries, can you explain the process?
To create entries in BUSY, you need to follow these steps:
Step 1: Open your company then go to Transaction.
Step 2: Select the voucher type which you want to record such as Sales, Purchase, etc.
Step 3: Click on Add and enter all the necessary details such as Date, Voucher number, Party, Item, etc then save the transaction.
Can we generate the sales invoice with multiple tax rate items. How ?
Yes, we can generate the sales invoice with the multiple tax rate of an item.
During the sales voucher entry, we have to select the sale/purc type- Either Itemwise or Multi rate.
Itemwise Tax Rate: It is used to charge tax at Item level.
Multi Tax Rate: It is used to charge tax at voucher level.