Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

I am not able to scan and add items using barcode scanner. It is not detecting the barcodes. What could be the reason?

If you are not able to scan item through item scanning option you need to check below points:
1. If you are picking barcode number from item alias check you have mentioned the barcode no in item alias.
2. If you are picking item from parameter barcode make sure you have stock of that item with barcode.

I need to have itemized billing but want the unit prices to be tax inclusive. How can I set this up in BUSY?

to Configur Tax inclusive billing See the following Step 
Step 1: Go to Transaction click on Sales then add
Step 2: in Add Sale Voucher Windows select date and sale type is L/GST-TaxIncl
Step 3: Select party name and item name qty price and item amount
Step 4: Save the Bill

Why is the billing software not allowing me to select Haryana CGST and SGST rates when generating bills for out-of-state GST number customers?

If you are unable to select Haryana CGST and SGST rates when generating bills for out-of-state GST number customers, follow these steps: 
1.For customers from other states, you cannot choose local tax types; you can only select IGST.
2.BUSY always shows an error if you choose the local tax option for out-of-state customers.

The tax amount is incorrect on the invoice which we have created in BUSY. How can I modify the tax percentage?

If you have mentioned wrong tax amount in invoice so correct in following ways:
Step 1: You can check Item master which you have mentioned in invoice as tax rate.
Step 2: You can check invoice Bill sundry as what tax you have mentioned in Invoice.
Step 3: You can check all invoice value & their taxes accordingly.

I'm having an issue while entering items in the sales voucher shows stock is going negative. How can I fix this?

If error is showing for the negative stock during the voucher entry then follow the steps.
Step 1: Ensure that you should have available stock to avoid this error.
Step 2: If you dont want this warning if stock is already in negative then from warning alarms under Administration set it No Action for the Negative stock.

What is the difference between billing address and shipping address in an invoice in BUSY?

In BUSY, the billing address refers to the address of the party to whom the invoice is being sent for payment. On the other hand, the shipping address is the address where the goods or products are to be delivered. These addresses can be different in an invoice, allowing for separate billing and shipping locations.

What should be done if the wrong voucher series is selected during the sale process?

If the wrong voucher series is selected during the sale entry in BUSY, follow these steps:
Step 1: Go to transaction then click on sales voucher type.
Step 2: Choose modify tab then specify the voucher series, date and number and open the invoice in modify mode.
Step 3: Now, modify the voucher series and save the voucher.

Why is the last column not appearing in my report after add through custom column?

If last column not show please follow below steps:
Step 1: Open Report then click on custom column
Step 2: Put cursor on that field and press enter
Step 3: Check position and take data type text
Step 4: Now click on save field then click on save format
step 5: Now close Report and open again in custom format.

How should I enter bills where GST is included in the amount vs itemised?

We have to use the Sale/Purc Type for Local and Central - Taxinclusive 
during voucher entry ,If the GST is included in the Item Amount.
If the customer want to use Sale/Purc Type for Local and Central - Itemwise then Specify the Sale/Purc Price in item master and enable the option tax inclusive Sale /Purc Price.

What is the best way to match original and re-created bills to find differences?

The best way to match original and re-created bills to find differences is by comparing the details of each bill and checking for any discrepancies in the amounts, dates, and other relevant information. This can be done by reviewing both the original bills and the re-created bills side by side and carefully comparing the data.