Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I make changes to a debit note in BUSY after generating it?
To make changes in debit note in BUSY after generating it, you need to follow these steps:
Step 1: Open your company, then go to Transaction.
Step 2: Select Purchase Return (Dr. Note) or Dr. Note (w/o Items) as per the requirements.
Step 3: Click on modify and open the voucher, then make necessary changes and save again.
Why am I getting an error of item serial number does not exist during sales voucher entry?
If you are getting error of item serial number doesnot exist during sales voucher entry that means you are entering item serial number which is not exist in data base. Further, you need to stock in the item with same serial number either through purchase or production then can adjust the same in sales entry.
How can I provide documentation or evidence to dispute or challenge any incorrect billing amounts or details?
To provide documentation or evidence to dispute or challenge any incorrect billing amounts or details, you can gather and submit relevant documents such as invoices, receipts, contracts, or any other supporting documents that prove the discrepancy. It is important to clearly highlight the specific errors or discrepancies and provide a detailed explanation of the issue.
I'm getting a warning for negative for an item during voucher entry, how do I fix this?
If error is showing for the negative stock during the voucher entry then follow the steps.
Step 1: Ensure that you should have available stock to avoid this error.
Step 2: If you dont want this warning if stock is already in negative then from warning alarms under Administration set it No Action for the Negative stock.
How do I record cash purchases in BUSY if they are not showing up under expenses?
You can record the cash purchases in the BUSY.
Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then Purchase
Step 3: Then Add, Here you have to select the cash account in the party master instead of party.
Then the purchase entry will show when you check the cash ledger.
A past entry has a % tax rate but it should be at a different tax rate. Fix this.
To fix different tax rate in a past entry, please follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Click on modify and mention details to open that voucher
Step 4 : Then change the tax type and change the tax rate in bill sundry as needed and save.
I created a credit note voucher in BUSY but the tax mapping changed automatically. How do I correct this?
To correct the tax mapping in a credit note voucher in BUSY, please follow steps :
Step 1 : Create credit note voucher as sales return voucher
Step 2 : Check the Item which you posted
Step 3: Check tag tax category tag into Item master
Step 4: Mapped properly tax category into master .
Is it possible to subtract the old stock while adding new stock? If yes, how can I do that?
To subtract the old stock while adding new stock ,please follow below steps :
Step 1: Go to Transaction menu .
Step 2: select Stock Journal Voucher type
Step 3: Click on Add option
Step 4: Add details and Item name in Items generated .
Step 5: Add quantity and Material center and save the voucher.
The place of delivery shows only city name instead of full party name. How can I fix this?
Go to Transactions, then select Voucher, then select Modify, then put the voucher number and open the voucher in Modify mode. In that window, you will find the party option to fill in the full party name, and in the transport details, you will find the station name to put the place of delivery details.
Can we put cash transactions in IGST?.
No, cash transactions should not be put in IGST because Cash account comes under local transactions. While selecting party as cash and entering sale, purchase with selected as central tax category in transactions BUSY will give warning you are entering a central transaction for a party belonging to same state. Do you want to continue?