Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
The invoice I made earlier today seems to be missing. What could have gone wrong?
To Find out missing vouhcer you need to firslty take backup of company Then follow these step:
Step 1: Go to House keeping check incomplete voucher resave then check.
step 2: select Junk charcter check junk character and remove all junk character.
Step 3: Reindex data base and check your voucher.
How to remove the bill sundry from bill sundry grid if applied wrong one?
If you want to remove the bill sundry from the bill sundry grid please follow these steps:
Step 1: Go to transactions menu then click on voucher such as sale,purchase etc
Step 2: Open the voucher and go to bill sundry grid and press the shortcut key F9 to remove the bill sundry from the grid.
I need to enter a credit note/return in BUSY. How do I do this?
See the following steps to make a credit note entry:
Step 1: Go to the Transacton Menu
Step 2: Click on Sale Returne Cr.Note
Step 3: Select Party Name, Sale Type, and Original Sale Details, then click on oK.
Step 4: Then feed item details like item name and quantity.
Step 5: Check relevant details and save the voucher.
I am getting an error saying invalid destination address. Can you help troubleshoot this?
If you are getting an error related to destination address at E way bill or e invoice generation, check the below possible aspects:
1.Ensure the correct pin code and station are mentioned in party master.
2.Double check the pin code and station updated in transport window must be as per shipping address updated in Billing/shipping window.
I made a mistake in an invoice. How can I cancel or amend it?
If you want to amend details in voucher entered or cancel it , you can follow the bellow steps:
Step 1: Go to transaction and select voucher type and open voucher in modify .
Step 2: Change the details and save voucher
Step 3: To cancel voucher press ctrl/alt+x then mention cancellation narration and ok
How do I add freight charges or shipping costs to an invoice in BUSY?
To include freight charges in your invoices, you can use the Bill Sundry option in the sale voucher. There is a bill sundry already created with the name Freight & Forwarding Charges. You can select this option and enter the amount of the freight charges. This will add the freight charges to your invoice.
What should I do if the bills I generated in BUSY don't appear correct?
If you find any errors in your bills generated in BUSY, you need to edit and correct them. You can do this by opening the bill, checking the details that are incorrect, and making the necessary changes. Then you need to save the bill again.
Note: Take backup of your data before making any changes.
How can I activate a cancelled invoice back and make the bill?
For activate cancel invoice follow these steps:
Step 1: Go in Display then go in check list
step 2: Go in voucher Numbering Reports then go in cancelled voucher number
step 3: Select voucher type and voucher series
step 4: Mention starting date and ending date
step 5: Open cancel voucher and click on activate and make bill.
I need help understanding my invoice. Can you explain the invoice details?
In BUSY an invoice typically includes details such as the invoice number, date, customer information, item description, quantity, rate, and total amount. It also includes any applicable taxes, discounts, and the final amount due. If you have a specific invoice you'd like me to explain, please provide the invoice number or any relevant details,
How to check the last purchase price in a sales entry ?
To check the last purchase price in a sales entry follow the below steps:
Step1:
Check the configurations : Go to Configuration Administration -> Configuration - > Features/ Options -> inventory - > Show last transactions during sales
Step2:
Set value : Set no of last vouchers want to show .Maximum limit is 10 .