Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I issued raw materials to a third party for production but the stock is showing negative. Why is this happening?
If the stock is showing negative, these could be possible reasons.
1. Date of voucher on which you are issuing voucher is wrong selected.
2. Resave you purchase or production voucher of that particular item.
3. If still facing same issue take a latest backup and then go to housekeeping menu and run update master balance option.
What does the IT restricted due to POS rules option mean, and how can I use it instead of no?
The 'ITC restricted due to POS rules' option means that Input Tax Credit is not eligible for certain transactions as per government rules. To use this option, select it in the voucher configuration and mention the reason for restriction in the narration. This option should be used instead of selecting 'No' for ITC eligibility.
Why is the sales voucher value changing only for one voucher and not others? Could you help diagnose the problem?
It could be due to various reasons such as incorrect tagging, voucher series configuration, or sale type. Please provide more details about the specific voucher and any changes made to it.
To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.
Is there a direct way to upload the JSON file to the GST portal for GSTR1 without opening it?
You can use direct upload option provided in BUSY in GSTR1 e return , follow the steps below:
Step 1: Go to display then GST reports
Step 2: Now click on gst e return
Step 3: Select GSTR1 e return then click on direct upload
Step 4: Mention required dat range then process with direct upload
I am getting errors in BUSY when entering sales price higher than MRP. How can I remove MRP restrictions?
To remove MRP restrictions from BUSY , please follow below steps :
Step 1 : Go to Administration menu.
Step 2 : Select Configuration option
Step 3 : and then Features and Option
Step 4 : Select Invetory menu
Step 5 : Check MRP wise details configuration
Step 6 : Set dont allow adjustment Without stock .
My company is registered in one state but shipping to another how do I reflect this in BUSY?
To reflect that your company is registered in one state but shipping to another in BUSY, you can update the shipping address in the "Billing & Shipping Details" section while generating the invoice. Make sure to enter the correct shipping address to accurately reflect the shipping state.and select gst reporting as per shipping address.
What is the process for modifying the taxable value to reach a target total amount after tax in the software?
To modify the taxable value to reach a target total amount after tax in the BUSY, you can adjust the taxable value by subtracting the tax amount from the target total amount. This will ensure that the calculated tax on the modified taxable value will result in the desired total amount after tax.
Why is the tax amount not getting calculated in the invoice total even though I have entered the tax percentage?
If Tax amount not calculate you can check these steps:
1. Check sale type configured properly or not
2. You have to click on apply tax in voucher in sale type except item wise or tax inclusive.
3. Check proper tax Rate is mentioned or not in tax category master
How do I cancel an e-way bill generated in BUSY?How do I add multiple users/employees to my BUSY account?
To cancel bill you can follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : OPen voucher and press CTRL + X to cancel voucher
To add users you can follow these steps :
Step 1 : CLick on administration
Step 2 : Users
Step 3 : Add
What should I enter in the distance field if there is a discrepancy in the pin to pin distance?
If there is a discrepancy in the pin-to-pin distance, you can manually specify the distance in the transport window during voucher entry. Alternatively, you can specify zero in the distance field in the transport window, and the distance will be automatically retrieved from the E way bill portal during E way bill generation.