Frequently Asked
Questions

Q: I adjusted some balances last month but it seems to be causing problems now. What's the best way to modify past entries?

If you want to modify the past invoices in BUSY please follow these steps: Step 1: Go to transactions menu Step 2: Then click on invoice such as sale,purchase etc Step 3: Then open the invoice from modify or list button Step 4: Then you can do the modifications as per your requirements and save the invoices

Q: What is the difference between selecting the sales type as Central or Local and how does it impact GST calculations on bills?

The local sales type will be used for parties belongs to the same state of company and local tax which include cgst and sgst will apply and the central sales type will be used for parties who belongs to the different state of company and central tax or IGST will apply in voucher.

Q: I want to adjust the voucher amounts manually if there is a minor difference. What is the process to do this?

Yes, you can adjust the voucher amounts manually any voucher like Sale Voucher, Purchase Voucher in BUSY. Step 1: Go to Transactions Menu. Step 2: Click on any voucher and click on modify. Step 3: Enter on amount and change as you required Step 4: click on save voucher.

Q: I am trying to record a purchase return but the software is treating it like a normal purchase. How can I properly enter a purchase return?

To post purchase return in BUSY , follow the steps below: Step 1: Go to transaction and click on Purchase return option Step 2: Select add option and mention required details in voucher Step 3: Mention original invoice number for the voucher against which purchase return is posting

Q: The software is not allowing me to change the stages for some vouchers. Why does this happen and how can I fix it?

BUSY does not allow to modify the vouchers due to these reasons: 1. You do not have approriate rights to do the same. The administrator restrict the rights. 2. If you are using approval feature and voucher is approved so you can not modify it if you do not have approval rights.

Q: I need to make changes to the ITC liability in my bills in BUSY. How can I update this individually for each bill?

If you want to make changes in the ITC liability in the vouchers. Then you need to open the voucher in modify mode and correct it or if the vouchers are more then you can export the data in excel sheet then correct the ITC liability and import it again in BUSY.

Q: I cannot generate a second invoice because it says the voucher number already exists. How do I resolve this voucher number error?

To generate an invoice with a duplicate voucher, follow the below steps: Step 1: Open a BUSY company and select Administration. Step 2: Under Administration, select Configuration. Step 3: Under configuration, select Voucher Series configurations. Step 4: select the voucher series to configure, click on Voucher Numbering, mention duplicate voucher number, no action, or warning only.

Q: I am unable to find the modification or edit option for a particular record or page. Where is this option located?

If you're unable to find the edit or modification option for a specific record or page in BUSY, could you provide more details about the type of master record or voucher record you're looking to modify? This will help in giving you more accurate guidance on where to locate the edit option.

Q: I entered a purchase order but the software is not showing the correct final billed amount. What could cause this discrepancy?

Reasons for inaccurate calculation of the invoice value are. 1. Data entry mistake: If you enter wrong price or Qty in the voucher it can calculate wrong invoice value. 2. Wrong tax rate applied: If you have applied wrong tax rate in the voucher i can lead to wrong invoice value.

Q: How do I check if my credit limit is exceeding when generating invoices?

To check if your credit limit is exceeding when generating invoices in BUSY, you can go to the party master and view the credit limit set for that particular party. If the invoice amount exceeds the credit limit, the software will show a warning indicating that the credit limit has been exceeded.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I adjusted some balances last month but it seems to be causing problems now. What's the best way to modify past entries?

If you want to modify the past invoices in BUSY please follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on invoice such as sale,purchase etc
Step 3: Then open the invoice from modify or list button
Step 4: Then you can do the modifications as per your requirements and save the invoices

What is the difference between selecting the sales type as Central or Local and how does it impact GST calculations on bills?

The local sales type will be used for parties belongs to the same state of company and local tax which include cgst and sgst will apply and the central sales type will be used for parties who belongs to the different state of company and central tax or IGST will apply in voucher.

I want to adjust the voucher amounts manually if there is a minor difference. What is the process to do this?

Yes, you can adjust the voucher amounts manually any voucher like Sale Voucher, Purchase Voucher in BUSY. 
 Step 1: Go to Transactions Menu. 
 Step 2: Click on any voucher and click on modify. 
 Step 3: Enter on amount and change as you required 
 Step 4: click on save voucher.

I am trying to record a purchase return but the software is treating it like a normal purchase. How can I properly enter a purchase return?

To post purchase return in BUSY , follow the steps below: 
 Step 1: Go to transaction and click on Purchase return option 
 Step 2: Select add option and mention required details in voucher 
 Step 3: Mention original invoice number for the voucher against which purchase return is posting

The software is not allowing me to change the stages for some vouchers. Why does this happen and how can I fix it?

BUSY does not allow to modify the vouchers due to these reasons:
 1. You do not have approriate rights to do the same. The administrator restrict the rights.
 2. If you are using approval feature and voucher is approved so you can not modify it if you do not have approval rights.

I need to make changes to the ITC liability in my bills in BUSY. How can I update this individually for each bill?

If you want to make changes in the ITC liability in the vouchers. Then you need to open the voucher in modify mode and correct it or if the vouchers are more then you can export the data in excel sheet then correct the ITC liability and import it again in BUSY.

I cannot generate a second invoice because it says the voucher number already exists. How do I resolve this voucher number error?

To generate an invoice with a duplicate voucher, follow the below steps:
Step 1: Open a BUSY company and select Administration.
Step 2: Under Administration, select Configuration.
Step 3: Under configuration, select Voucher Series configurations.
Step 4: select the voucher series to configure, click on Voucher Numbering, mention duplicate voucher number, no action, or warning only.

I am unable to find the modification or edit option for a particular record or page. Where is this option located?

If you're unable to find the edit or modification option for a specific record or page in BUSY, could you provide more details about the type of master record or voucher record you're looking to modify? This will help in giving you more accurate guidance on where to locate the edit option.

I entered a purchase order but the software is not showing the correct final billed amount. What could cause this discrepancy?

Reasons for inaccurate calculation of the invoice value are.
 1. Data entry mistake: If you enter wrong price or Qty in the voucher it can calculate wrong invoice value.
 2. Wrong tax rate applied: If you have applied wrong tax rate in the voucher i can lead to wrong invoice value.

How do I check if my credit limit is exceeding when generating invoices?

To check if your credit limit is exceeding when generating invoices in BUSY, you can go to the party master and view the credit limit set for that particular party. If the invoice amount exceeds the credit limit, the software will show a warning indicating that the credit limit has been exceeded.

Frequently AskedQuestions