Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I have configured GST for one item but other items still show incorrect GST. What should I do?
If you have configured GST for one item and showin incorrect GST in other items ,
Step 1: Select the item amd press alt+m to open in modify
Step 2: Check tax category should be according to the item then save item master
Step 3: Reeter item in voucher and apply tax
How are freight and carrier charges handled in the taxable value calculation? Should these be included or excluded?New
Including or excluding the freight and carrier charges in taxable value depends on the user requirement, if you apply freight bill sundry after tax charged then it will not include in the taxable value and if you apply freight and carrier charges bill sundry before tax it would include in taxable value.
How can i resolve the error of invalid tax rate during voucher entry in BUSY
If you are gettng invalid tax error during voucher entry then you must check select the sales/purchase type in voucher as per tax rate defined in item master. Further, if multiple items exists in transaction with different tax rate then you can select multi rate, tax inclusive or item wise sales/purchase type.
I am not seeing a particular item on the sales invoice, what could be wrong?
If you are not seeing a particular item on the sales invoice, it could be due to the item not being added to the invoice or it may have been accidentally deleted. Please check if the item has been added correctly and if not, you can add it manually to the invoice.
What is the sale type option in the BUSY and how do I use it?
The sale type option in the BUSY is a feature that allows you to classify your sales transactions based on the type of sale either central or local and the rate of GST charged. To use it you can simply select the sale type based on your requirements during sale voucher entry.
The quantity is not reflecting in the generated bill. How can I show quantity?
If the quantity is not reflecting in the generated bill, please check the following possible aspects:
1.Ensure that you have entered the quantity for each item in the bill.
2.If the option Don't maintain stock balance in the item master is enabled, you will not be able to specify the quantity in the bill.
How do I correct an error in a voucher that has already been posted?
Please follow steps for correction in already entered voucher in BUSY:-
Step 1:- Transaction Tab,
Step 2:- Select voucher type such as sale, purchase, sale return, purchase return, etc
Step 3:- Modify, enter the voucher details like date and voucher no. voucher will open and you can made necessary correction then save the changes
How do I handle sales returns and credit notes in BUSY for multi-branch setups?
For multi-branch operations, you need to create a different voucher series for each branch for sales returns, credit notes and other vouchers also. This will help you to identify the branch-wise vouchers easily. You can use the voucher series of the respective branch when you record the sales returns and credit notes.
Can I regenerate an invoice with a new date after cancelling the original one?
If you want to generate an invoice with a new date after cancelling the original
one then please follow the given steps
Step 1: Go to transaction menu then select voucher
Step 2: Then add and enter the details which is being asked.
Step 3: After enter the required details just save the voucher.
How do I add a truck to the drop-down menu in the Transport window?
If you want to add a truck to the dropdown menu in transport details you need to click on add new option available in the right side of transporter field then specify the name of transporter as truck and you can also specify the GSTIN number of transporter in transporter id field.