Frequently Asked
Questions

Q: How do I enter the quantity of stock that I already have before making a sale?

To enter the quantity of stock that you already have before making a sale in BUSY Accounting, you need to pass the stock journal voucher. Pls follow the below steps. Step 1: Click on transactions and then stock journal Step 2: Then add and enter the item details in Item generated window then save it.

Q: Can you explain what causes the saved bill totals to fluctuate so much in a month

There could be various factors that cause the saved bill totals to fluctuate from in amonth, such as modification / changes in item qty, pricing, discounts, taxes, and other expenses if added after saving then voucher. If you modify you saved voucher then due that chnages your bill amount fluctuate many times.

Q: The transactions for last month are not showing up in BUSY. How can I view them?

Find out the steps to do if your last month transactions not showing in BUSY Step 1 : Check the date period is correct or not of the report you are checking for viewing transaction Step 2 : Check the financial year in which you are checking transaction is correct or not

Q: How can I correct an invoice if the wrong account got tagged while making the entry?

If you have selected the wrong account in the voucher then can correct it by modifying the voucher. Pls follow the below steps. Step 1: Click on Transaction Step 2: Then select the voucher type Step 3: Open the voucher in modify mode and tagged the correct account then save it.

Q: I want to edit some details on a saved invoice in BUSY. How can this be done?

If you want to do some edit in billing so follow these steps: Step 1: Go in transactions. Step 2: Then select modify option in sales or any vouher for which you want to edit. Step 3: Mention bill no. for open it. Step 4: Then do changes according to you & save it again.

Q: What is the purpose of the GR number and GR date? Are they mandatory for invoice submission?

GR number and date is used to identify and track the shipment of goods in case of your goods are being transported through railway or air etc In case if you are transporting your goods through railway or air etc it is mandatory to mention the GR number and GR date

Q: The tax rates are not updating properly in the invoices in my BUSY. What could be wrong?

If the tax rate are not updating in the voucher then follow the below steps. Step 1: Make sure the tax category should be tag in the item master. Step 2: Ensure that the correct sale purc type should use in the voucher and GST bill sundry configuration should be proper.

Q: Why the sales challan is not get pick from f11 shortcut key in the sales voucher?

If the sales challan is not get pick in the sales voucher then check the below steps. Step 1: If the challan is already adjusted in some other voucher then will not get pick from f11 shortcut key. Step 2: Make sure that you are selecting the correct party during the voucher entry.

Q: How do I adjust advances paid to suppliers previously in my books after migrating to BUSY?

Find out the steps to adjust advance paid to suppliers in previous books Step 1 : Mention that opening amount in that supplier master Step 2 : Then create opening reference with that amount in the master Step 3 : while adding purchase with that supplier adjust that advance amount

Q: I am unable to delete or cancel an invoice but it is no longer valid. What should I do?

Please follow the below steps to remove no longer invoice: Step 1: Take Backup Step 2: Go to housekeeping Menu Step 3: Press enter on re-index database Step 4: Then select 2nd option which is you can proceed as i have the latest backup and click on ok and check after the process

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I enter the quantity of stock that I already have before making a sale?

To enter the quantity of stock that you already have before making a sale in BUSY Accounting, you need to pass the stock journal voucher.
Pls follow the below steps.
Step 1: Click on transactions and then stock journal
Step 2: Then add and enter the item details in Item generated window then save it.

Can you explain what causes the saved bill totals to fluctuate so much in a month

There could be various factors that cause the saved bill totals to fluctuate from in amonth, such as modification / changes in item qty, pricing, discounts, taxes, and other expenses if added after saving then voucher. If you modify you saved voucher then due that chnages your bill amount fluctuate many times.

The transactions for last month are not showing up in BUSY. How can I view them?

Find out the steps to do if your last month transactions not showing in BUSY
 Step 1 : Check the date period is correct or not of the report you are checking for viewing transaction
 Step 2 : Check the financial year in which you are checking transaction is correct or not

How can I correct an invoice if the wrong account got tagged while making the entry?

If you have selected the wrong account in the voucher then can correct it by modifying the voucher.
 Pls follow the below steps.
 Step 1: Click on Transaction
 Step 2: Then select the voucher type 
 Step 3: Open the voucher in modify mode and tagged the correct account then save it.

I want to edit some details on a saved invoice in BUSY. How can this be done?

If you want to do some edit in billing so follow these steps:
Step 1: Go in transactions.
Step 2: Then select modify option in sales or any vouher for which you want to edit.
Step 3: Mention bill no. for open it.
Step 4: Then do changes according to you & save it again.

What is the purpose of the GR number and GR date? Are they mandatory for invoice submission?

GR number and date is used to identify and track the shipment of goods in case of your goods are being transported through railway or air etc 
In case if you are transporting your goods through railway or air etc it is mandatory to mention the GR number and GR date

The tax rates are not updating properly in the invoices in my BUSY. What could be wrong?

If the tax rate are not updating in the voucher then follow the below steps.
 Step 1: Make sure the tax category should be tag in the item master.
 Step 2: Ensure that the correct sale purc type should use in the voucher and GST bill sundry configuration should be proper.

Why the sales challan is not get pick from f11 shortcut key in the sales voucher?

If the sales challan is not get pick in the sales voucher then check the below steps.
Step 1: If the challan is already adjusted in some other voucher then will not get pick from f11 shortcut key.
Step 2: Make sure that you are selecting the correct party during the voucher entry.

How do I adjust advances paid to suppliers previously in my books after migrating to BUSY?

Find out the steps to adjust advance paid to suppliers in previous books
 Step 1 : Mention that opening amount in that supplier master 
 Step 2 : Then create opening reference with that amount in the master
 Step 3 : while adding purchase with that supplier adjust that advance amount

I am unable to delete or cancel an invoice but it is no longer valid. What should I do?

Please follow the below steps to remove no longer invoice:
Step 1: Take Backup 
Step 2: Go to housekeeping Menu
Step 3: Press enter on re-index database 
Step 4: Then select 2nd option which is you can proceed as i have the latest backup and click on ok and check after the process

Frequently AskedQuestions