Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I resaved an item but it is still showing the wrong sale/purchase account mapping. How can I fix this?
To fix correct mapping of sale purchase account of an Item Follow these steps:
1: Open Item in modify mode.
2: Specify Sales Acc and purchase Acc bottom of the page and save.
3: After backup of company go to hopusekeeping menu.
4: Regenerate Master help Files select All masters Click on OK button.
Can BUSY save my print progress if there is a disruption so I can resume from that point?
Yes, you can save the invoice, then open it in Modify Mode and give the print command again. Follow these steps:
Step 1: Go to Transactions then select Voucher Type and click on Modify.
Step 2: Press Alt+P to print the invoice or click on the print option and then print the invoice.
To disable the warning for negative stock when adding a voucher then follow these steps: Step 1: Go to administration section then click on configuration Step 2: Select warning alarm then configure for warning only or no action in negative stock field. Step 3: Now, save the configuration.
Yes, you can add bills with negative stock data in BUSY.
To add bills with negative stock in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Select warning alarm then configure for warning only or no action in negative stock field.
Step 3: Now, save the configuration.
Why is the address from the account master getting copied over for both billing and shipping in the invoice? I want them to be different.
If the address from the account master is getting copied for both billing and shipping in the invoice, follow these steps:
1.In the Shipping Address, by default, it picks the Account/Party Master Address.
2.If you want to make changes, you can enter the address of your choice in the Shipping Window.
Why is the taxable amount remaining unchanged when I add or remove charges like freight and discount from a tax inclusive invoice?
Tax-inclusive invoices are structured to include taxes in the total invoice amount. This means the software assumes that taxes have already been calculated based on the initial taxable amount and included in the total. As a result, adjusting line items, such as adding or removing charges, may not automatically recalculate taxes.
The amount showing on my screen does not match the voucher amount. What should I do when the amounts don't match?
If the amount showing on my screen does not match the voucher amount, you need to check the below reasons:
1. Check the entry properly and enter the proper price and amount details.
2. Check the sales and purchase types.
3. Check the bill amount.
4. Check for any discounts and markups applied or not.
I just set up my company but can't add transactions for today's date. Is there a setting I need to change?
If you cannot enter transaction for current date , check the folllowing options:
Step 1: You BUSY is not running in demo mode as only one month transaction can be entered in demo
Step 2: You have to selected correct Financial year and the date of transaction should fall between the financial year.
Why is the voucher amount showing incorrectly in the software?
The voucher amount may be showing incorrectly in the software due to incorrect data entry or settings, such as entering the wrong values or selecting the wrong tax rates. It is important to double-check the entered information and ensure that all settings are accurate to avoid discrepancies in the voucher amount.
How do I define due dates for bills in BUSY?
In BUSY, you can define due dates for bills by setting them in the masters in the filed named credit days for sale and credit days for purchase for all bills and if you want to mention due date for individual bill can mention in the bill by bill reference window.
How can I cancel voucher for the month of April?
To cancel voucher for the month for april, you need to follow these steps :
Step 1 : Go to transactions then select voucher type
Step 2 : Click on modify mode and open voucher for april month
Step 3 : Press shortcut key Ctrl + X and cancel voucher by press ok key.