Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why is the sales return not calculating the cess and how can it be fixed?
If in the sales return voucher no calculating the cess then you need to check these steps:
Step 1: Check tax category specified in the item master and make sure the cess rate is mentioned in it.
Step 2: Ensure that the correct sale type is selected in the sales return voucher.
What should I do if an items unit name is not showing up in transactions?
If any item is not showing in transaction then check the possible reason:
1. Item must be created in company.
2. If the item master is deactivated that item will not display during voucher entry.
3. Check the filter value for item dropdown option from voucher configuration and disable in case of enabled.
My invoice is picking up wrong GST number automatically. How do I correct it?
To correct the issue of your invoice picking up the wrong GST number automatically follow the below mentined points:
1. Press CTRL+ F
2. Click on Features and option
3. Select GST/VAT enter the correct GST number
4. Save the changes and resave the voucher to see the change effect
Why is the local GST rate not staying at % when I've selected that?
When you select local GST 5% during voucher entry it is not staying on it, then might be you have set the default sale / pur type in the party master. So when you select the party the Sale / Pur Type will be changed automatically according to party master.
Is there a way to modify a sale voucher in case of pending orders?
Yes, it is possible to modify a sale voucher in case of pending orders in BUSY Accounting software. The user can open the sale voucher and modify it as per their requirement. They can also adjust pending orders in the sale voucher by pressing F11 and selecting the pending order.
Can I change the series of the voucher in BUSY?
To change series of existing voucher in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type.
Step 2: Click on modify then specify the voucher series, number and date.
Step 3: After open the invoice in modify mode, change the voucher series and save the invoice.
How can I modify an incomplete voucher in the software?
To modify an incomplete voucher in BUSY,you need to follow these steps :
Step 1: Take data backup from company menu data backup.
Step 2: Login company go to house keeping and run check incomplete voucher
Step 3: Now run and open the voucher from list modify it and click on save button.
How to setup Bill Sundry master for recording transaction costs?
Please follow below mention steps for creations or setup of Bill Sundry :-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Bill Sundry
Step 4:- Add, enter details and then save bill sundry
Create bill sundry at the time of billing at bill sundry press "F3" key to create new bill sundry
How do I send a saved file to a party?
To send a saved file to a party in BUSY Accounting software, you can choose the option to send it as an Excel sheet or externally through Adobe or Microsoft Print PDF. You can also send it directly to the party from BG or with the backup of your data.
Will I be charged any taxes on an export invoice?
No, you will not be charged any taxes on an export invoice under GST. Export of goods and services is considered as a zero-rated supply under GST, but on some products there may be apply taxes. To know more information you may need to consult with your CA or Accountant.