Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I need to make adjustments to a PO but don't want to close it entirely. How can I do this?
To adjust a PO without closing it completely, you want to adjust with half/how much quantity you want to adjust of the PO in the purchase voucher, basically if you adjust less quantity/item of the PO then it is still showing in pending with remaining quantity/item.
In BUSYy, I made a sale return but it is showing as a sale. How can I fix this?
To fix this issue, you need to create a separate sale return voucher with the same invoice number as the original sale. This will ensure that the sale return is properly recorded and not mistaken as a sale.And the sale return voucher will be recorded seperatly.
Why are the distinct categories I add in sales vouchers displaying as the same? How can I resolve this?
In BUSY, You cannot add the tax category in the sales voucher directly.If the tax category is incorrect showing in the sales voucher then open the item which added in the voucher after the correct the tax category and re enter the item in the voucher.
Can I update ITC across multiple bills automatically, or do I need to do it manually bill-by-bill in BUSY?
If you want to modify the input tax credit in the pruchase voucher then you can either manually edit in some voucher. If there are multiple vouchers then you can correct it through excel import or bulk voucher creation and modification option after the data backup.
The tax category I add in sales vouchers are not showing properly. How can I add different tax category?
In BUSY, You cannot add the tax category in the sales voucher directly.If the tax category is incorrect showing in the sales voucher then open the item which added in the voucher after the correct the tax category and re enter the item in the voucher.
How to apply the same tax category in sales for a product that was already applied in purchase?
If you have added tax category in the item master then the same tax will auto apply in the sales voucher which was applied in the purchase voucher. You just need to select the same sale type as the purchase type used in the purchase voucher.
I am unable to find a particular transaction in the software. What can I do to locate it?
To locate a particular transaction in the software, you can use the search function which given in all voucher list or any voucher report and you can you our query system option which given in display menu for locate a transaction or you can use alt+Q
Why am I unable to make changes or edits to a finalized invoice in BUSY?
There are two possibilities that prevent you from editing the invoice.
Below are the possibilities:
1. You are a sub-user of the company with limited rights.
2. You are using the approval feature, and if a voucher is approved, it can only be approved by the super user.
How can I access old transaction records in BUSY and view previous statements and reports?
For previously recorded transaction in BUSY please follow below mention steps for checking reports of transactions:-
Step 1:- Display Tab
Step 2:- Account Books
Step 3:- Account Registers (Standard)
Step 4:- Sales, enter date range and then check all sales data same steps for other reports
I entered a wrong address and can't generate the bill now. What should I do?
If you mentioned the wrong address to correct it you can follow the below steps:
Step 1: Open the voucher and go to party then press Alt+ M to modify
Step 2: Then correct address in account master then save
Step 3: Now check by generating bill