Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How can I cancel a bill?
To cancel voucher bill in BUSY, you need to follow these steps :
Step 1 : Go to transactions then select voucher type
Step 2 : Click on modify mode and open voucher.
Step 3 : Press shortcut key Ctrl + X and cancel voucher by press ok key.
I want to modify the Input tax credits and Goods & Services sections in my bills in BUSY. Do I have to edit each manual bill one by one?
If you want to modify the input tax credit in the purchase voucher then you can either manually edit in some voucher. If there are multiple vouchers then you can correct it through excel import or bulk voucher creation and modification option after the data backup.
When I modify a voucher, the amounts and job IDs still do not show up correctly. What do I need to do to get them to pull over?
For correcting the job id and amount field in the voucher you can modify that voucher in BUSY by going to transaction menu and then select material issue to party and material received from party voucher then click on modify to make changes in the voucher.
When I give a discount to a customer during a sale, why is the discount not reflected when I am making a return or when filing a return?
The discount given during a sale may not be reflected in a return or while filing a return because the item-wise discount feature may not be enabled in the sale return. This feature needs to be enabled in order for the discount to be reflected correctly.
How do I add/update billing details like customer address, product quantity etc. in BUSY?How do I correct errors in pin codes or other details on billing page?
To update customer address :
Step 1 : CLick on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : Put cursor on party name and press ALT + M , modify the party address
Step 5 : Change the item price and quantity and save bill
How can I set up and manage fixed assets in BUSY?Can you help me reset a setting in the software like the default distance?
To manage fixed asset in BUSY:
Step 1 : Click on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Add fixed asset account
Step 5 : Pass journal entry for fixed asset account
To default set configuration you can enable and disable features as per your business requirement
The system is automatically calculating the distance between my company address and customer address. How can I override or change this distance?
To change the system-calculated distance between your company and customer address, you can set the distance to zero in the transport window and generate it again. Alternatively, you can update the dispatch details with the correct address to ensure the correct distance is calculated in voucher.
I need to add multiple parties who have paid me commission. How can I enter commission income from multiple parties in BUSY?
You can enter the commission income for multiple parties through the journal voucher.
Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then Journal
Step 3: Then Add
Here mention the debit and credit account of multiple parties and commission account.
Is it possible to apply discounts for cash parties only at voucher amount?
Yes, it is possible to apply discounts for cash parties only at voucher amount in BUSY.Follow these steps:
Step 1: Go to transactions and select voucher type.
Step 2: Now add voucher and select party as cash and if want discount in bill sundry you can apply it.
How to ensure the sales invoice always shows the latest MRP in BUSY?
There is no such option which ensure that the mrp which is showing in sales is correct. We have to check it manually if Mrp is mention in the item master then set it warning Sale price is greater than Mrp in the warning alarms option.