Frequently Asked
Questions

Q: How is the tax treatment different for domestic vs export sales in BUSY?

The tax treatment for domestic sales and export sales in BUSY is different. Domestic sales are subject to local GST codes like CGST(central Goods and Services Tax) and SGST(State Goods and Service Tax), while export sales are subject to IGST (Integrated Goods and Services Tax) codes.

Q: How can I fix the issue of zero being displayed in the bill when entering MRP manually?

To fix the issue of zero being displayed in the bill when entering MRP manually in BUSY, make sure to enter the correct MRP value while making the purchase. If the MRP is mistakenly entered as zero, it will be displayed as such in the bill.

Q: How can I complete data entry for purchase vouchers from May st to August st in BUSY?

want to complete data entry for purchase vouchers from May 1st to August 31st in BUSY then follow two steps 1 . go to the purchase transaction and manually add transactions for particular period . 2. go to the data export/import and import transactions from excel .

Q: How can I get a copy of or screenshot of a specific transaction on my account?

You can get a screenshot of a specific transaction on your account by going to Step 1 : Click on transactions Step 2 : Select voucher type Step 3 : Click on modify Step 4 : Once you have located the transaction, you can take a screenshot of it.

Q: Can GST transactions be done without any sale transactions and what is the process for it?

Yes, GST transactions can be done without any sale transactions in BUSY Accounting software. You can pass a Debit Note, Credit Note and journal voucher without items under the Transaction menu and specify the GST nature details. Then add the accounting entry and save the transaction.

Q: Why do I have to fill in the shipping address again and again during voucher entry?

You have to fill in the shipping address again and again during voucher entry because there is an option to maintain separate billing and shipping addresses. This allows you to specify a different shipping address for each transaction, even if the billing address remains the same.

Q: One of my vendor's GST status shows as inactive. How do I handle their invoices in BUSY?

If the GST status of your vendors is displayed as Inactive, you can still create invoices in BUSY, as there are no restrictions on raising vouchers in BUSY. Further, if you are filing GSTR-1,then these invoices show error during the generation of the return.

Q: What is the procedure to make adjustments if I have issued a credit note against an invoice?

Please follow below mention steps for make adjustments for issue credit note against an invoice:- Step 1:- Transaction Tab Step 2:- Sales Return(Cr. Note) Step 3:- Add, enter party and item details enter original invoice no. against which invoice credit note is generated save

Q: My goods shipped directly from one state to another. How to create IGST bill in this case?

To create an IGST bill for goods shipped directly from one state to another follo the below mentioned process: 1. Go to invoice and select the sale type as IGST 2. Mention the billing detail in party master and shipping detail in Billing shipping window

Q: why does the error for manufacturing date cannot be greater than voucher date during purchase enrty?

If you are using batch details feature and maintain manufacturing date too then the voucher date specify in the purchase voucher should be greater than manufacturing date. In case manufacturing date is greater than the invoice that then you will get error related for same.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How is the tax treatment different for domestic vs export sales in BUSY?

The tax treatment for domestic sales and export sales in BUSY is different. Domestic sales are subject to local GST codes like CGST(central Goods and Services Tax) and SGST(State Goods and Service Tax), while export sales are subject to IGST (Integrated Goods and Services Tax) codes.

How can I fix the issue of zero being displayed in the bill when entering MRP manually?

To fix the issue of zero being displayed in the bill when entering MRP manually in BUSY, make sure to enter the correct MRP value while making the purchase. If the MRP is mistakenly entered as zero, it will be displayed as such in the bill.

How can I complete data entry for purchase vouchers from May st to August st in BUSY?

want to complete data entry for purchase vouchers from May 1st to August 31st in BUSY then follow two steps 
1 . go to the purchase transaction and manually add transactions for particular period .
2. go to the data export/import and import transactions from excel .

How can I get a copy of or screenshot of a specific transaction on my account?

You can get a screenshot of a specific transaction on your account by going to 
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Click on modify
Step 4 : Once you have located the transaction, you can take a screenshot of it.

Can GST transactions be done without any sale transactions and what is the process for it?

Yes, GST transactions can be done without any sale transactions in BUSY Accounting software. You can pass a Debit Note, Credit Note and journal voucher without items under the Transaction menu and specify the GST nature details. Then add the accounting entry and save the transaction.

Why do I have to fill in the shipping address again and again during voucher entry?

You have to fill in the shipping address again and again during voucher entry because there is an option to maintain separate billing and shipping addresses. This allows you to specify a different shipping address for each transaction, even if the billing address remains the same.

One of my vendor's GST status shows as inactive. How do I handle their invoices in BUSY?

If the GST status of your vendors is displayed as Inactive, you can still create invoices in BUSY, as there are no restrictions on raising vouchers in BUSY.
 Further, if you are filing GSTR-1,then these invoices show error during the generation of the return.

What is the procedure to make adjustments if I have issued a credit note against an invoice?

Please follow below mention steps for make adjustments for issue credit note against an invoice:-
 Step 1:- Transaction Tab
 Step 2:- Sales Return(Cr. Note) 
 Step 3:- Add, enter party and item details enter original invoice no. against which invoice credit note is generated save

My goods shipped directly from one state to another. How to create IGST bill in this case?

To create an IGST bill for goods shipped directly from one state to another follo the below mentioned process: 
1. Go to invoice and select the sale type as IGST 
2. Mention the billing detail in party master and shipping detail in Billing shipping window

why does the error for manufacturing date cannot be greater than voucher date during purchase enrty?

If you are using batch details feature and maintain manufacturing date too then the voucher date specify in the purchase voucher should be greater than manufacturing date. In case manufacturing date is greater than the invoice that then you will get error related for same.

Frequently AskedQuestions