Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I need to edit a saved invoice draft. What's the easiest way to do that?
To edit a saved invoice draft in BUSY the easiest way to do this you can put a voucher on hold by clicking on hold voucher option or press key ALT+H and later you can do the changes in it by pressing the same key
Fields not populating with customer details while generating invoice in BUSY. How to fix?
To fix fields not populating with customer details while generating invoices in BUSY, you need to confirm the party details in the party master, in which case you need to fill in the necessary details such as party name, account group, GSTIN, dealer type, etc.
How do I copy invoice details like HSN code, location etc. to new invoices?
To copy invoice details like HSN code, location, etc. to new invoices in BUSY, you can use the "Duplicate" or "Copy" feature. This allows you to create a new invoice with the same details as an existing one, including HSN code, location, and other information.
Why is TDS applied to only one item in an invoice with multiple items?
If TDS get applied in the one item instead of multiple items. As TDS is charge on the expenses, When we tag the expense account in the option to specify the purchase account in the item master then tds will charge only on that item.
How can I change an entry in BUSY Accounting Software if it is incorrect?
To change a invoice in BUSY Accounting Software , follow the steps bellow
Step 1: Go to transaction then select voucher type
Step 2: Click on modify and mention voucher number
Step 3: open voucher in modify then correct the details required
Step 4: Now save the voucher
I am facing issues generating GST invoices in BUSY. The GST amount is calculating incorrectly. What should I do?
If you are facing issues generating GST invoices in BUSY and GST amount is calculating incorrectly you can check below given points.
1. Check you have mentioned the correct Tax category in item master.
2. While adding voucher make sure you have selected the correct sale/purchase type.
I entered an incorrect voucher number when saving a purchase voucher How can I correct the voucher number
We can do Correction on Purchase Voucher by doing modification in Purchase Transaction in BUSY.
To modify Purchase Voucher follow below Steps.
Step 1: Click on Transactions
Step 2: Click on Purchase
Step 3: Click on Modofy
Step 4: Fill Required details like No and Date
Step 5: Click on OK
I am unable to see the GST amount being calculated automatically in my vouchers. What should I do?
The GST calculation in vouchers depends on the Sale / Purchase Type and the Tax Category of the item. If the GST is not calculating, you need to verify that you have chosen the right Sale / Purchase Type and Tax Category for the item.
Can i enter the wrong original invoice number in sales return entry?
If you are entering a wrong original invoice number in sales return voucher then you will get a pop up of original voucher does not exist. Further you can proceed yes with wrong original invoice number but the item details can not be picked automatically.
Is there a bulk option for removing product heads in the software?
I'm sorry, but as per the given documentation, we only provide general customer support and do not have any specific information about BUSY Accounting software. It would be best to refer to the software's documentation or contact their customer support for assistance with this question.