Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I apply discount or add shipping charges to the invoice?
To apply discount in bill :
Step 1 : CLick on administration
Step 2 : Configuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and series
Step 5 : Enable discount and apply in voucher
For shipping fee create it as bill sundry and apply in voucher
How does BUSY handle invoices for customers with vs without GST numbers?
To make a gst bill you can select sale/purchase type as per the tax rate and you can also use item wise,tax inclusive or multirate options in sale/purchase type
And if you want to make a bill without gst you can specify sale/purchase type as exempt
How can I modify narration in a sale invoice in BUSY?
To modify narration in sale invoice in BUSY, you need to follow these steps :
Step 1 : Click on transactions then sales
Step 2 : Click on modify mode and open voucher
Step 3 : Now modify or edit the long narration and click on save button.
Changes to invoice in BUSY didn't save. Why? How to avoid?
There could be vary reasons due to which we are enable to save the invoice in BUSY:
1: Audited voucher can not be re-save.
2: We can not do any changes in approved voucher.
3: User restrictionscan be reason of not saving invoice after saving.
Where can I define the payment due dates for bills sent to customers?
You can mention due date in bill by bill window during voucher entry, but in standard format of invoice printing will not show the due date. If you want to print due date on invoices you need to customize invoice from your authorized channel partner.
What's the procedure to delete or cancel an incorrect voucher entry in BUSY?
You can open the voucher in the modify mode then can click on cancel or delete option from below steps.
Step 1: Click on Transactions
Step 2: Then required voucher type
Step 3: Then Modify
Step 4: Then can click on cancel or delete option.
I'm having an issue with the farmer/agro-industry billing, how can I fix this?
Manual entries will need to be made for handling farmer accounts and purchase/sales vouchers in the BUSY. The voucher type names like 'J-Farm' and 'I-Farm' can be customized in the software configuration settings. However, auto-generation of purchaser and farmer vouchers is not possible in BUSY.
How do I give credit to a customer from a particular credit account?
To give credit to a customer from a particular credit account in BUSY, you need to create a sales voucher and select the customer from the list. Then, enter the party details and amount, and the sale will be credited to that particular customer's account.
How can I change a B2C transaction to a B2B transaction in BUSY?
In BUSY, there is two type of trandactions B2B and B2B and it depend upon the party master wheter it is registered or un registered. if party is registered it will become B2B transaction and if party is un reigstered it will become B2C transaction.
When I try to make a new sales invoice, it says the item doesn't exist even though I already created it. What's wrong?
If you are picking the item through scanning barcode or batch number or serial number at sales invoice and that details does not exist or relate to any item then you will get the error of item doesnot exist even then item exist in BUSY.