Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I am trying to record a invoice payment but it is not updating the customer balance. What should I do to properly record the payment?
After doing invoice payment if it is not updating the customer balance. while generating customer ledger the date range selected when generating the customer ledger to ensure it includes the payment date. Additionally, you recommend double-checking the payment voucher entry to ensure accuracy.
I used a multi-rate tax code but the GST is not calculating automatically in BUSY. How can I get it to calculate GST properly?
To apply muti tax rate you need to make sure that items have correct rate of tax and then in voucher salect mutirate sale or purchase type and apply tax in Bill sundry from F4.You may select Item wise sale or purchase type.
I made a purchase in one month but received the invoice in another month. How can I record the correct GST date in BUSY?
BUSY allows you to enter two different dates for a purchase voucher: The invoice date and The purchase bill date during voucher entry. The invoice date you can enter when you enter the voucher and the puchase bill date when the purchase made.
I made an entry in the wrong series in BUSY (Main vs J series). How do I correct or delete the wrong entry?
If you want to transfer Entry one serise to another serise, see the following step:
Step 1: Open the Bill Modify Mode
Step 2: Press Space in the Serise field.
Step 3: Now select the right Voucher Serise.
Step 4: Click on Save to save the voucher.
The system is not calculating the tax correctly for certain products. How can I update the tax rate for specific products in BUSY?
For some item tax not correclty showing:
Step 1 : MOdify the item
Step 2 : MOdify the tax rate define in item master
Step 3 : Update correct tax rate
Step 4 : Save changes
Step 5 : Re load sale voucher
I'm having an issue with IGST (Input Goods and Services Tax) showing incorrectly in my invoices. How can I fix this?
If the IGST amount is appearing incorrect on the invoice, ensure that the correct tax category is specified in the item master, and the appropriate sales/purchase type is selected in the invoice. Verify and correct these details to ensure accurate calculation of IGST.
Can I mention the broker or agent in the voucher?
Yes, if you have created broker or agents in BUSY you can mention the name of the broker or agent while adding a voucher in BUSY. A window will appear in that set Y on specify broker and enter the name then save.
How can we post Inter state sales transaction in BUSY
To post inter state sale invoice follow these steps:
Step 1: Go to transaction then click on sale voucher type
Step 2: Then click on add option and create the invoice with central sales type with the party of different state.
Step 3: save the invoice.
How can I add 18% GST on freight and forwarding?
To add 18% GST on freight and forwarding in BUSY, you can enter the freight and forwarding bill sundry and then select the GST rate as 18% bill sundry. The BUSY will automatically calculate the GST amount and add it to the total.
How do I create a new voucher in BUSY?
To create new voucher in BUSY, follow these steps:
Step 1: Go to transaction section then click on required voucher.
Step 2: Choose add tab then mention the required details like voucher number, date, party details etc.
Step 3: After update all details, save the voucher.