Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I record a deal where part of the amount is credited back to the customer?
To record a deal where part of the amount is credited back to the customer, you can create a credit note for the amount being credited back and link it to the original invoice. This will adjust the customer's account balance accordingly.
Ensuring invoice date matches supply date in BUSY when goods are delivered on a later date.
To make sure the invoice date matches the supply date in BUSY when goods are delivered later, you need to manually check and adjust the dates. Sometimes, the dates may already match, but it's essential to verify and modify them if needed.
How do I properly save items in BUSY to avoid issues with names not matching transactions?
To properly save items in BUSY and avoid issues with names not matching transactions, you need to define the HSN code and description of the item in item master and voucher. Then, validate and save the voucher, and check all the items.
Why is the bill calculation showing incorrectly after I updated the vouchers?
Just to clarify, if there are changes made to voucher calculations after a BUSY
update, but updating the software will not affect the database. However, if you have a
backup, you can restore it to ensure that the voucher calculations are correct.
Why am I not able to adjust purchase order in purchase voucher?
If you are unable to adjust purchase order in purchase voucher, check the possible reason:
1. Ensure that party name must be same as selected in purchase order.
2. Check the date must be the same or after the date of purchase order voucher.
Can I get step-by-step help with editing a voucher or sales entry?
Yes, you can follow these steps to edit the voucher or sales entry in BUSY.
Step 1: Administration
Step 2: Transaction
Step 3: Select Sale or any other vouchers, then modify
Step 4: Make the changes to the bill, e.g., quantity, price, discount, etc.
Step 5: Save
Can I customize or increase the digit voucher number limit in BUSY?
It is recommended not to exceed voucher number more than 16 digits in invoice for e waybill generation as there is restrictions by on government portal for voucher number upto 16 digits and exceeding 16 digits in voucher number is not acceptable
How to edit or modify a saved invoice in the system?
To modify or edit a saved voucher :
Step 1: Go to Transaction Menu
Step 2: Click on voucher
Step 3: Then click on list option and open voucher in modify mode
Step 4: Then make the changes and save the voucher again
What is the right way to handle cancelled orders should I cancel the original bill or maintain a credit note?
If you have created an order and it is cancelled, you can either cancel it or delete it in BUSY. But if the order is converted into an invoice, you need to create a sales return (credit note) to reverse the transaction.
I want to adjust my sales from the purchase dues. How can I reflect this adjustment in BUSY?
To adjust sales from purchase dues in BUSY, you need to create bill reference on sale voucher & then adjust that while adding purchase voucher then select method adjustment & select the sale voucher reference on bill by wndow and save it.