Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I add tax amounts to an invoice in BUSY?
To add tax amounts to an invoice in BUSY, you need to open the invoice and manually enter the tax amounts for each item or service. BUSY does not have a feature to automatically calculate and add tax amounts to invoices.
How to edit details on a finalized invoice in BUSY ?
To edit details on a finalized invoice in BUSY, Follow these Steps :
Step 1: Go to Transaction menu.
Step 2: Then Select the voucher and then select Modify option.
Step 3: Now you can modify it accordingly.
How can i add fixed asset through journal voucher in BUSY?
You can add fixed asset through journal voucher in BUSY by following below steps:
Step 1: Go to Transaction menu and select journal voucher option
Step 2: Then select add option and post a jounal entry to add fixed asset in BUSY.
I am getting an error message while trying to enter a bill in Purchase. It says that the entry is already in the list and already in the account. What should I do?
This error message usually occurs when the bill has already been entered or saved in the software. You can check the list of bills to confirm if the bill has already been entered. you can edit or delete the existing entry.
How can i resolve the error of total quantity adjusted is more than the quantity to be adjusted while save the asjustment against challan window in sales invoice?
If you are getting error of total quantity adjusted is more than the quantity to be adjustmed while save sales invoice then you need to check that qunatity mentioned in voucher much be same as specified in adjustment challan reference window.
Why am I unable to save an e-credit note in BUSY after entering the details? What could be the reason it is not saving?
It could be happen due to many reasons:
1: If we specified to validate sales with sales return.
2: We can not save audited voucher (In case of modify).
If still issue persists then can share your concern on support@busy.in
I need to cancel an invoice but am unsure of the procedure. How can I get an invoice cancelled through your system?
To cancel invoice in BUSY follow these steps mention below.
Step 1: Go to transcation menu and select sales from it.
Step 2: Then click on modify option and press Alt + X key for cancelling the invoice in BUSY.
I am getting an error that says "Transaction amount not fully allocated." What does this mean and how can I fix it?
If Transaction amount not fully allocated error showing durin voucher entry it means the bill reference amount is not match with the bill amount, so you need to check the amount in bill by bill window and correct it then save.
When I do item wise, why does it come automatically in the item but is not being added below in bill sundry?
When using item wise tax in BUSY, the tax is added automatically in the item wise window section and not below in bill sundry. This is because the tax is being calculated based on the item and not the overall voucher.
I cannot find the place to enter coupon codes or apply discounts to an order. Where is the discount section located?
You can enter the coupon codes in the item description or narration option while adding voucher. And for entering the discount you can add it in bill sundry or you can enable the item wise discount to mention discount item wise.